I am well aware of the fact that there is a lets improve PSO thread. However, there is something else fuzzing up the air around this place needing somewhere where it can be openly discussed and that is simply the missing discussion and voice of the PSO consumers, users, customers, members who hold largely a dissatisfaction about this service by way of overwhelming censorship and tyranny from management.

There for respectfully I ask this thread be allowed to give a voice to the entire membership for this sole purpose. As a forum we are allowed that dignity at the least whether the opinions formed are right or wrong. If you have this thread open PSO it will serve the purpose I am sure of having you not continue to be blinded by your self satisfaction any longer.

Stop closing threads of and to the community, stop regarding your image and site as off topic for thread discussion, stop giving a smile when it is just the knife in the wound. Let us, the community have our footing on solid ground and not afraid to express our selves. Do allow discussions and topical threads in the appropriate forums on any subtopic of said forum. Stop the banishment of persons who are only irritated to beyond disbelief at how fast you are destroying PSO simply because they care.

However ridiculous you believe a thread like this is ~ is irrelevant as it should be my right in a community to express it ~ and every membership to comment, question or debate for this is a forum and its entire purpose. Those who care to speak through out PSO only care about the respect and being given fair use of PSO guided by common sense from management which is what is currently lacking and keeping the membership at arms.

So leave this up, and let is serve as a reminder to all that you understand what is being said that their is a place within the confines of PSO where a member both has dignity and an ability to air their voice or concerns.

If you do not PSO you run the risk of banishment by all.
Your goal should be simple and that is to always aim for sunnier pastures ahead. The way forward to sunnier pastures today is listening to the entire membership base who have something to say for tomorrow.


I'mJigJig, and I am having my say. (or leaving.)

To all participants about this topic ~ it is an open discussion. Give honest, respectful and insightful discussion only and/or debate. This thread is not only an opinion being given by my self if not by others as well, but should also serve as a intuitive lesson to PSO about what should be the end aim we are trying to promote which is to bring the discussion back and remove the heavy hand.

Thanks,
I'mJigJig.

Is honesty really what you want Jig. Be very careful what you ask for because you may get it.

My honest opinion is that if you don't like it move on! Simple.

Giddy Up!

Originally Posted by 19honu62

Is honesty really what you want Jig. Be very careful what you ask for because you may get it.

My honest opinion is that if you don't like it move on! Simple.

Giddy Up!

Originally Posted by I'mJigJig

To all participants about this topic ~ it is an open discussion. Give honest, respectful and insightful discussion only and/or debate. This thread is not only an opinion being given by my self if not by others as well, but should also serve as a intuitive lesson to PSO about what should be the end aim we are trying to promote which is to bring the discussion back and remove the heavy hand.

Thanks,
I'mJigJig.

Well done Chris, that is constructive and that works! Good idea only before I choose to be done with PSO I felt to speak out in the order of making a complaint~been there, make a public appeal~did that, show why there is a community at arms and with dissatisfaction of how they are being treated by PSO both as I have seen threads and in my inbox~done it. Been there, did that and done it. However, for your information just because you say to leave if I do not like it is not what will be any factor when and if I do. So although your comment Chris is constructive it serves as a non purposeful remark and therefore only thrown in to agitate matters of the opinions stated and purpose of PSO. you should relise telling me, or anyone to go is just a rubish attitude. It is an attitude that is also self defeatist; ie. I can never win so I will go. In a similar way such an attitude is not one that I would want as a poker player because to give up is to lose. If you want that attitude you can have it. I don't want it. Thanks for your very creative criticism.

Giddy up.

I'mJigJig.

I am saying i am trying to resolve a problem I see before I leave and stay if it is resolved. If you don't see that Chris then that is not my problem. Of course I would leave any thing that made me unhappy or dissatisfied to something that is going to be better. I mean I left your coaching sessions after all, and left you as anyone I would want to know Chris. The problem you don't realise your words although appropriate in some situations this is not one of them. Sometimes the situation is that little more complex for a simple course of action that is to just leave when there is another course of action that can be taken between being dissatisfy with a service and leaving it. This includes lines of complaint making, correcting and effecting change. This applies when there is something good being offered should the situation be corrected as is the case here.

In this case Chris you fail to see that effort I am making with your remark and the reason why. Equally I could say if you do not like my opinion then move on and best to do so without full insight into the situation being presented as you try to do many times to me in the past. I don't that because you have a right to read this thread, remark and question and have this right as you are an active member and an individual with a voice who wishes to put it forward. As do I. If I want to make an attempt heroic or otherwise to fix a fundamental issue here at PSO before I move elsewhere then that is my prerogative and simply remarking to leave if I do not like it doesn't cut it.

Giddy Up.

I'mJigJig.

Jig

You should start your own " OCCUPY PSO " protest. You can camp out in the forum until you get kicked out or quit

Originally Posted by dopplerboyf5

Jig

You should start your own " OCCUPY PSO " protest. You can camp out in the forum until you get kicked out or quit

Only that when it rains it is stinky, and I do not have a stomach for something so foul.

Well, I've seen a lot of these kinds of posts in recent months.

| understand that some of you are concerned about how things are being handled. In some cases, i agree. But you really need to contact PS directly with your concerns/suggestions, via e-mail. I do, and don't always get the response I was hoping for, but it is what it is. You can't always get what you want. And at least I had a chance to give input.

In spite of any concerns I might have about how some things are handled, the positive benefits from this site BY FAR outweigh the negative. Look at the big picture. This site has sooo much more to offer. Take what you can benefit from and leave the rest.

IMHO.....Thank you

the positive benefits from this site BY FAR outweigh the negative

I guess that says it.

I mean, I could gripe about the fact that it's a totally silly English sentence, couldn't I?
But you won't see me doing it.

And I could gripe about the fact that a couple of mods here are worse than elephants in the living room (they're more like heffalumps in the woozle shop :)
But you won't see me doing that either... 'cause the above quoted sentence, bad English and all... says it all :)

Originally Posted by xylophone68

Well, I've seen a lot of these kinds of posts in recent months.

| understand that some of you are concerned about how things are being handled. In some cases, i agree. But you really need to contact PS directly with your concerns/suggestions, via e-mail. I do, and don't always get the response I was hoping for, but it is what it is. You can't always get what you want. And at least I had a chance to give input.

In spite of any concerns I might have about how some things are handled, the positive benefits from this site BY FAR outweigh the negative. Look at the big picture. This site has sooo much more to offer. Take what you can benefit from and leave the rest.

IMHO.....Thank you

Originally Posted by xylophone68

Well, I've seen a lot of these kinds of posts in recent months.

| understand that some of you are concerned about how things are being handled. In some cases, i agree. But you really need to contact PS directly with your concerns/suggestions, via e-mail. I do, and don't always get the response I was hoping for, but it is what it is. You can't always get what you want. And at least I had a chance to give input.

In spite of any concerns I might have about how some things are handled, the positive benefits from this site BY FAR outweigh the negative. Look at the big picture. This site has sooo much more to offer. Take what you can benefit from and leave the rest.

IMHO.....Thank you

Exactly right. So now why do you think this thread exists? It is not around for kicks. This is a means to an end within which you should be happy to voice your concerns. That in and of its self is your right at PSO and something to be regained by members as it was nicked in recent times by some 'heffulumps.'

I should not have to email, pm etc to have such concerns visualised and acknowledged to affect positive change. These threads you have read in recent times including any post here at PSO are read by most moderators (management) as you note a 3 or 4 post count on every thread within 10 minutes. I guarantee 1 if not all will be from moderators (management.) Now even when we know and understand that posts are getting read by moderators (management.) If something is wrong and being stated regularly is enough and the fact in this case it was stated regularly and continuously ignored hence members feeling continuing ostracizations from that, not to mention the way members are dealt with in the first place.

Lastly, I make not that when joining PSO of course this is not my intent to sideline and be negative about the site. It does have a good amount of information. However, as with a large part of the community, and it doesn't take long to find this sort of discussion by the members, they are forced into an uneasy hand. In most case this is due to members being ostracised by moderators (management.) As well, this fact that members are feeling that they have no place at PSO except to troll from the sidelines is not a healthy outcome, not to mention the method behind such ostracizations is just turning fair going peeps and new members like my self to take up arms.

I am surprised you felt this way, but so goes to show that the heavy arm of a hurricane and how it goes to effect some (in this case many) and not others. It may go into explaining this difference of opinions.

OK.....

Airing your dirty laundry in public is UGLY, plain and simple. Does not make for a pleasant environment.

Not sure why you would be surprised by my opinion - I believe 100% of my posts/blogs have been supportive of this site.

Find peace.

Originally Posted by xylophone68

OK.....

Airing your dirty laundry in public is UGLY, plain and simple. Does not make for a pleasant environment.

Not sure why you would be surprised by my opinion - I believe 100% of my posts/blogs have been supportive of this site.

Find peace.

...

It is not my dirty laundry, lol. In fact this thread was mistitled so can see where you maybe mislead however I do not have the means to correct it afaik. I was surprised by your post only because it showed a lack of understanding of things communicated In this thread, in others recently throughout PSO by varying members and that there might just be an underlying issue of how managent treats its members; some such threads can be found throughout PSO at a single click.

jig jig i agree, the skill leagues r not what suppose to happen, u can have QQ, AA, KK, and get donked, by 33, 22, 55, and then post something here bout ur play or whatever, and its moved, or u get a message saying not the right spot langue or whatever,

Just use facebook, that way u cant be banished from here for ur thoughts, plus in the leagues who cares everybody just donks anyways, i watched a training vid on the 360 10cents tourneys, and didnt make sence anyways, every friggin playa was all-in everyhand

Plus in the open leeague u cant win s*** unless in top 50, so play every tourney, plus why u think full tilt and others got shut down

I support u all but even when u call a pokestars mod to a table it takes like forever


(Please watch the use of language. Thank you. -JDean)

Plus in the open league u cant win( take the brownies to the super bowl) unless in top 50, so play every tourney, plus why u think full tilt and others got shut down

Originally Posted by I'mJigJig

. These threads you have read in recent times including any post here at PSO are read by most moderators (management) as you note a 3 or 4 post count on every thread within 10 minutes..

Moderators are not management

PSO will never be the perfect league to please everybody, but just remember, it's FREE MONEY that PokerStars is giving out every month! Why complain?

Originally Posted by Grade b

Moderators are not management

No they are not and that you are correct about. Bracketed word management was an assumption that I made that some moderators ie. supermoderators have close communications with and to management, including all team moderators having a way of communicating to them by way of pm and I believe a skype team chat.

Where continually voiced disapproval now gone on for a lengthy amount of time. and started on the recent shake up in December and Janurary by moderators and Too2coo, by many members definately should have been more respectfully treated. I note that in response to criticisism and disruptions cause by PSO there was a "post here forum for issues to be looked into" overseen by PSOGefallener. This was a response and I am sure a great job there is being done.

But what about this thread? Ummm-TOO2 Particularly thread 8, which fyi was ignored ~ as im sure the entire thread was as is any and all communications threads between members and moderators. What about this thread? I-noticed-there-is-a-lack-of-membership-and-posts-recently Where members took it upon themselves to show their dissatisfaction of topic. Where I went in to bat for pso, the next day having the rules thread updated, shoved down my throat and having the stakes thread I was actively involved in squashed? What about the many other %#$@#% threads where members are speaking out to be #$@%$% over by PSO in complete ignorance?? This gap between them is to far. Moderators only can enforce the rules and that is the problem at hand since they can do this however they choose but that management is not effecting changes that are in direct response to the members who cry out on mass. . Not to make mention of that bad tact in genral please refer to op in this thread.

The change and manner of implementing, censoring and being careless with treatment of members. Don't you think each members not only have but deserve a right to speak in this forum and know it is being heard when that is the intention. However it is not, of course it is not, how can we expect it to be heard when the policies in this forum do not re-enforce such behavoir. When there is not goals, values or intent to do so demonstrated afaik.....when it is routinely an issue of such handling contiuelly discussed by random members over a course of time. That in its self should be enough for change, that just isn't a "post here thread in pso help desk." It simply should have been attended with.

Of course that hasn't happened. Where is this "business" (used loosely,) Business goals, business code of ethics for moderators and management to follows regarding complaint handling within the forum. This service has the potential to serve every Pokerstars member, currently 214,602 playerscurrently online, whom deserve better than what is currently being dealt to members now.

If it was one issue or two issues, or 1 or two irate members up in arms then we can call it an issue for the members who are irate. But currently there is a dwindling membership or the "regular participants" since a many great mismanaged issues came swinging at this forum and the members. These such members who are dwindling and now side-lining by choice would prefer to be actively involded but cannot due to having this one overseeing issue not being dealt with.

The issue at hand as I see it is,
This site has direct links now to Pokerstars. When I see Pokerstars, think or use it I believe i am dealing with a good business, a good customer service team, good prompt complaint handling, respect and grandeur to the customer always being right with the utmost care taken when dealing with them. Then I come here, and well need I go on. It is loosing members. You work it out. It is not my job to identify every fault of this business modeling or even fault of the need for what happens in the forum to be voiced to and heard by the PSO management so it can effect change, that should already be taking place behind the scenes.

Having a single thread for complaints over seen 'chris?~PSOGefallener' is not enough unfortunately when the walls are so big, and the entire space in here is where so many show their discontent. When such discontent is viewed regualarly by moderators something has to be done to rectify it, or risk this current situation of loosing half of all regular posters. Remember this now has direct links to Pokerstars now, through promotions, and what have you that should reflect Pokerstars core values..

Yes it isa "use as you like" service. However it has some ownership and responsibilities to uphold values and goals outlines for its members. Not a willy nilly hack em down mentality..

Originally Posted by I'mJigJig

Don't you think each members not only have but deserve a right to speak in this forum and know it is being heard when that is the intention. However it is not, of course it is not, how can we expect it to be heard when the policies in this forum do not re-enforce such behavoir. .

No I do not.

Originally Posted by Grade b

No I do not.

Well as I see it and have heard as stated in the op of this thread, there is a lot who disagree with you. Shame they may no longer care enough about this forum as I am so close to doing as well. Hence this thread. unfortunately there is only deaf ears of members who this threads writting falls upon.

I personally haven't responded to this thread since many of my recent posts have been "infracted" as SPAM(unwanted or unhelpful comments.)

When following the instructions given to me by PSO to appeal directly to the moderator that warned/infracted me, my "private" message was sent, in full, to another PSO moderator. When attempting to follow up with the original Mod to try to ascertain the reasoning behind not only passing my concerns on to another Mod, but actually forwarding my entire "private" message, I was completely blown off and told not to contact this Mod about this issue any longer.

So, yay.

This all started because I tracked down info that proved a poster in the staking section had scammed at least two different forums in the past.

To be fair, I did not post the precise results of my hours of research. I was gonna let the guy run off with his tail between his legs after dropping some keywords to let him know I was on to him.

I was then told that PSO "team members" or some such had also investigated using the info I provided and found nothing conclusive.

Well, that was not all of the info I had. And what I have is conclusive. I decided, that since I was not only, NOT working for PSO, but actually being warned and infracted for doing the community a favor, that I would not continue investigating or passing on the info. It obviously wasn't wanted.

Of course, if there was a member that seemed interested in backing this person, I would have PMed the hell out of them. On the other hand, the new Staking rules really do encourage deals being made through PMs, so... Hey, can't save everyone.

Well, there's my response. I've been turned off of voicing my opinion due to some heavy-handed tactics. It's just not a comfortable place for me anymore.

So yeah. I still find value here, but I find very little joy in it any longer. There is a general timeline that can point to where the "joy graph" started tanking, and it has nothing to do with Black Friday.

Oh yay again. Happy effing anniversary. Nobody bothered to post about BF. Guess we all know.

Can't wait for #SandSCOOP2012!