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/Nov/2010

Cash out

By: dacrash @ 18:23 (EST) / 327 / Comment ( 0 )

As I explained in earlier posts, I requested a cashout of $75.00.  Pokerstars sent me a check.  Took about 20 days to get it.

I did not get to the bank to deposit or cash it.  Taped it to my computer screen.  I requested the cashout on 10/6/10 and the check is dated 10/8/10.  I did not recieve the check until around the 25th of October.

On November 11, 2010, I recieved the following e-mail:

Hello dacrash,
 
Our records show that the following cheque cashout has not yet been deposited or cashed. We have been informed that the bank account from which this cheque has been issued is due to close shortly, and we must therefore recommend that you do NOT attempt to deposit or cash this cheque if you have not already done so.
 
Transaction #: 449399214
Amount: $75.00
Mailed date: 08 October 2010
Cheque number: 13029
 
We are currently reviewing the matter in detail and will advise you as soon as we have further information. Please rest assured that your funds remain safe with PokerStars while we establish how best to return this payment to you.
 
If you have already deposited, cashed or cancelled this cheque, you may disregard this email. Please accept our sincerest apologies for any inconvenience caused by this issue; if you have any queries or concerns, please do not hesitate to contact us.
 
Best regards,
 
PokerStars Payment Services


Then I recieved this e-mail on 11/12/2010:

Hello dacrash,
 
Following our recent communication, we regret to inform you that the bank account from which the check below was issued has been closed. In order to make the funds available to you without delay, the amount of this cashout has been re-credited to your PokerStars account with an additional 10% bonus as a goodwill gesture for any inconvenience this may cause you.
 
Transaction #: 449399214
Amount: $75.00
Mailed date: 08 October 2010
Check number: 13029
 
You may make another cashout from our Cashier via paper check (minimum of $25) or wire transfer (minimum of $500). If you select the paper check option, your new check will be issued on a different account and can be deposited as normal.
 
Paper checks will be delivered by regular mail and are expected to arrive within 15 business days. Cashouts by wire transfer are expected to be credited directly to your bank account within 3-5 business days.
 
If you wish to resubmit your cashout request for a value lower than $25, please reply to this email with your request.
 
Please accept our sincerest apologies for the inconvenience.
 
Best Regards,
 
PokerStars Payments Department

Ok, so they put the money back in the cashier and gave me $7.50.  If I had deposited this check and then the account closed, I would have been holding the bag for bounced check fees and penalties.

I am going to try another cashout and see what happens.  Has anyone out there actually tried a cashout and then cash the check that was sent out?

Kinda scared to put it into my bank.  I live paycheck to paycheck and to have it bounce and the domino affect it would cause would be disasterous.

Oh yeah,  been on the river kick again.  Pokerstars:  I am going to cash out again.  I WILL NOT DEPOSIT ANY MORE OF MY MONEY IN YOUR SYSTEM.    PERIOD......  FIX THE DEAL PROGRAM.

 

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