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Bonus codes

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Bonus codes - Tue Jun 07, 2011, 10:53 AM
(#1)
Buffaloon's Avatar
Since: Jun 2011
Posts: 29
I recieved an email early June from PSO about a free ticket to the Sunday Storm tournament on 5th of June if I made my first deposit before then, also assuring me I'd still recieve my up to $600 matching bonus. I deposited on the 4th of June, used the given code, didn't recieve any ticket by the 5th, and as far as I can tell (there is no 'check my bonus' button in the cashier) I recieved no bonus. What should I do?
Cheers
 
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Tue Jun 07, 2011, 11:14 AM
(#2)
!!!111Dan's Avatar
Since: Jul 2010
Posts: 3,290
Email support@pokerstars.com and explain everything to them, with your deposit info and codes offered and used. They're pretty good about getting these things straightened out quickly.
 
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Tue Jun 07, 2011, 02:33 PM
(#3)
Buffaloon's Avatar
Since: Jun 2011
Posts: 29
You were right, very quick, very generous. Thanks a lot Dan They actually got in touch with me presumably through this forum. Nice
 

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