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Signature expired of wrong time settings

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Signature expired of wrong time settings - Thu Jun 23, 2011, 02:41 PM
(#1)
tomac1000's Avatar
Since: Jun 2011
Posts: 27
Hi..

im cant login to pokerstars anymore it keeps telling me signature expired or wrong time settings,

ive got the right time settings tried reinstalling but keep getting this message

is anyone else having the same problems ?
 
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Thu Jun 23, 2011, 04:11 PM
(#2)
tomac1000's Avatar
Since: Jun 2011
Posts: 27
i set the clock back one day and it works now...
 
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Thu Jun 23, 2011, 04:35 PM
(#3)
!!!111Dan's Avatar
Since: Jul 2010
Posts: 3,290
Welcome to the forum!
Glad you were able to fix your own problem..well done.

Let us know if you have any questions on the league. Also, since discussing the clock, you can adjust your time settings for the forum so that the time stamps on posts look correct. Hit GO TO gray tab and then settings..adjust clock.

Best o' luck!

ps. Make sure to pick a correct forum for your questions to get better response....this should be in general forum or beginners questions maybe. This one is to ask the PS pros questions. ...



..

Last edited by !!!111Dan; Thu Jun 23, 2011 at 05:32 PM.. Reason: post script
 
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Thu Jun 23, 2011, 05:30 PM
(#4)
TrumpinJoe's Avatar
Since: Jun 2010
Posts: 4,557
** Moved **
 
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Thu Jun 23, 2011, 07:52 PM
(#5)
Darkman61's Avatar
Since: Jan 2010
Posts: 2,225
BronzeStar
Quote:
Originally Posted by tomac1000 View Post
i set the clock back one day and it works now...
I've got the same problem. Set what clock back? Not your computer's I hope?
 
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Thu Jun 23, 2011, 08:20 PM
(#6)
Darkman61's Avatar
Since: Jan 2010
Posts: 2,225
BronzeStar
Here's the official word.................

Thank you for contacting us.

Unfortunately, our latest update presented some technical
difficulties.

To correct this issue please update the PokerStars software by
simply reinstalling the software from our website.

Before you uninstall PokerStars however. You may wish to make a
copy of "user.ini" (your preferences), "notes.xml" and
"notes.user.xml" (where 'user' is your user ID) from the
PokerStars software as they will be removed when you uninstall
the software. To do this simply open the PokerStars software (if
possible) and click on "Help" -> "Open My Settings Folder" and
locate those three files and copy them to a safe temporary
location. If you cannot open the software you will need to
manually navigate to the settings folder to locate those files.

For Windows XP and older (C:\Program Files\PokerStars\):

1. Double click "My Computer" on your desktop or start menu
2. Double click "C:" drive to view your hard drive
3. Double click "Program Files" folder
4. Scroll down and double click on "PokerStars" (or
PokerStars.NET)
5. Locate "user.ini" or "user", "notes.xml" and "notes.user.xml"
6. Copy the files to a safe temporary location (the desktop is a
good choice)

For Windows Vista and Windows 7
(C:\Users\[username]\AppData\Local\PokerStars\):

1. Click Start
2. Type the following or copy/paste into the Search and press
Enter:
%USERPROFILE%\AppData\Local\PokerStars (or PokerStars.NET)
3. Locate "user.ini" or "user", "notes.xml" and "notes.user.xml"
4. Copy the files to a safe temporary location (the desktop is a
good choice)

For Mac OSX

Notes are located in:
/Users/[UserName]/Library/Application Support/PokerStars/
/Users/[UserName]/Library/Application Support/PokerStars.net/

User.ini is located in:
/Users/[UserName]/Library/Preferences/
It is saved as com.pokerstars.user.ini
It is saved as com.pokerstars.net.user.ini

Once you have made a copy of those files, uninstall PokerStars
from your computer.

In Windows XP, go to Control Panel -> Add and Remove Programs and
remove all PokerStars items.

In Windows Vista and Windows 7, go to Control Panel -> Programs
-> Uninstall a Program. Once there, uninstall all PokerStars
items.

In Mac OSX uninstall the software by dragging it into the Trash.

When the program is fully uninstalled please restart your
computer. When the computer has restarted, download and install a
fresh copy of the software from the following link.

COM Windows version:

http://www.pokerstars.com/poker/download/

.COM Mac version:

http://www.pokerstars.com/poker/download/mac/

Be sure to restore the two saved files once reinstalled. To do
this, please go to the 'Help' menu and then back to 'Open My
Settings Folder', then close PokerStars and copy the files back
into the folder. If you are asked to overwrite any files accept.
You should then have no additional problems.


I hope you backed up your notes, or you're gonna be doing a lot of this --->
 
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network lost cant reload!!! - Thu Jun 23, 2011, 09:00 PM
(#7)
sooperspur's Avatar
Since: Jan 2010
Posts: 25
just getting to the sharp end of a hubble. not exactly world series i know. lost connection and now cant get back in what a joke! last 400 or so just under average. gutted. best run in one for some time. not a happy bunny!!! now have to reload on 2 computers and 3 laptops. utter madness.
 
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?? - Thu Jun 23, 2011, 09:05 PM
(#8)
monkeyskunk4's Avatar
Since: Jun 2010
Posts: 1,818
Quote:
Originally Posted by sooperspur View Post
just getting to the sharp end of a hubble. not exactly world series i know. lost connection and now cant get back in what a joke! last 400 or so just under average. gutted. best run in one for some time. not a happy bunny!!! now have to reload on 2 computers and 3 laptops. utter madness.

So- are you sayin - dont install the new update- when i log in next time????
 
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more - Thu Jun 23, 2011, 09:07 PM
(#9)
sooperspur's Avatar
Since: Jan 2010
Posts: 25
would it not just be easier to cancel this update, fix the bug then reissue later?

seems pointless making lots of customers (cos thats what we are) have to go through this or am i being simplistic? im sure the combined brain power of pokerstars IT dept can work this one out cant it?

its all too late and im tilted now

nite nite
 
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update - Thu Jun 23, 2011, 09:10 PM
(#10)
sooperspur's Avatar
Since: Jan 2010
Posts: 25
yes maybe you should stay logged in. if you log out im not sure you can stop it. mine seems to do it automatically so it just wouldnt open.
 
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Thu Jun 23, 2011, 09:13 PM
(#11)
Darkman61's Avatar
Since: Jan 2010
Posts: 2,225
BronzeStar
Just to let you know. The "fix" doesn't work either. Think I might have an early night
 
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fix no good - Thu Jun 23, 2011, 09:30 PM
(#12)
sooperspur's Avatar
Since: Jan 2010
Posts: 25
yep same problem

what a shambles

maybe the Jokerstars tag not so far from the truth?

 
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? - Thu Jun 23, 2011, 09:32 PM
(#13)
monkeyskunk4's Avatar
Since: Jun 2010
Posts: 1,818
well like the idiot my mom told me i was - i logged out- without even thinking- havent tried the update yet- but it says it is in 2 stages- is that different from the update you downloaded?
 
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Thu Jun 23, 2011, 09:49 PM
(#14)
Darkman61's Avatar
Since: Jan 2010
Posts: 2,225
BronzeStar
The download asked me which program I wished to use to open the file. WTF? Support haven't responded to my enquiry about this, so I think it's a good time to go play some DON's on a site that neither removes my favourite games or locks me out.

Goodnight.
 
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Thu Jun 23, 2011, 09:54 PM
(#15)
talnet's Avatar
Since: Dec 2009
Posts: 4
I had the same problem,
simply set the Windows clock back 1 day,
start poker stars and it will update it self
log in check its all ok ad log out.
change the windows clock back to correct date.
restart poker stars and it works ok

hope it works for you.
 
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? - Thu Jun 23, 2011, 10:03 PM
(#16)
monkeyskunk4's Avatar
Since: Jun 2010
Posts: 1,818
Ty talnet-- worked fine-- cheers---------
 
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Thu Jun 23, 2011, 10:35 PM
(#17)
!!!111Dan's Avatar
Since: Jul 2010
Posts: 3,290
Good job Talnet and welcome to the forum.
 
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Thu Jun 23, 2011, 10:37 PM
(#18)
SmokinSammy2's Avatar
Since: May 2011
Posts: 6
yay spent 2 1/2 hours on this mind fk till i read your advice. thanx so much talnet it worked
 
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Thu Jun 23, 2011, 10:40 PM
(#19)
!!!111Dan's Avatar
Since: Jul 2010
Posts: 3,290
Smokin Sammy... I like that name! Got an almost 2 yr old named Sammy.
Hey welcome to the forum. Glad yours if fixed as well Sammy.
Let us know if you have any questions and best o' luck!
 
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Thu Jun 23, 2011, 11:01 PM
(#20)
SmokinSammy2's Avatar
Since: May 2011
Posts: 6
Hey Dan
Thanx, didn't even know this thing existed. Will visit regularly. Im a Samantha is your child a boy sammy?
Cheers
 

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