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ID Verification

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ID Verification - Mon Aug 01, 2011, 10:00 AM
(#1)
Sweetfame's Avatar
Since: Jun 2010
Posts: 17
Hi all,

Need a little help. I've been asked to verify my ID ( driver's license, passport by attachment) for pokerstars. Has anyone else had this request?? How do I go about doing this... not that great on the computer. Good luck to everyone in August.
 
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Mon Aug 01, 2011, 10:09 AM
(#2)
WildYetty's Avatar
Since: Jun 2011
Posts: 58
the easiest way to do this is to scan or take a photo of the documents requested and email to support @pokerstars.com.

What brought the situation on? a screen name change, multiple accounts?
 
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Mon Aug 01, 2011, 10:11 AM
(#3)
Brizer73's Avatar
Since: Dec 2010
Posts: 270
Yes i have had it 2 - never been asked before - Rather perturbing !!!!
 
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Mon Aug 01, 2011, 10:35 AM
(#4)
pokerbhoy74's Avatar
Since: Aug 2010
Posts: 44
I was asked too, It has probably never came up before because I've never had to deposit in the year I have been on Pokerstars but I sure hope they don't follow up on it because I don't have a Passport, Drivers Licence or Government ID Card.
 
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Mon Aug 01, 2011, 10:39 AM
(#5)
roomik17's Avatar
Since: Aug 2010
Posts: 4,556
BronzeStar
Quote:
Originally Posted by pokerbhoy74 View Post
I was asked too, It has probably never came up before because I've never had to deposit in the year I have been on Pokerstars but I sure hope they don't follow up on it because I don't have a Passport, Drivers Licence or Government ID Card.
Do you live under a bridge? and you will have to do it or no money... And congrats on your finish
 
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Mon Aug 01, 2011, 10:54 AM
(#6)
sccotia_fish's Avatar
Since: Jun 2010
Posts: 109
BronzeStar
I got it to sent a message to pokerstars asking why i need to, i have been making deposits for 5 years directly from my bank account. so i shouldn't have to again
 
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Mon Aug 01, 2011, 11:05 AM
(#7)
WildYetty's Avatar
Since: Jun 2011
Posts: 58
it seems a little backwards for them to accept monies without knowing where it coming from, but yet they wont pay you without this information.
 
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Mon Aug 01, 2011, 11:05 AM
(#8)
Weee--Waise's Avatar
Since: Jan 2011
Posts: 133
hgjklhgfdghjkhgfdhj

Last edited by Weee--Waise; Fri Aug 05, 2011 at 10:10 PM..
 
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Mon Aug 01, 2011, 11:06 AM
(#9)
pokerbhoy74's Avatar
Since: Aug 2010
Posts: 44
Quote:
Originally Posted by roomik17 View Post
Do you live under a bridge? and you will have to do it or no money... And congrats on your finish
I've actually already withdrawn most of the money, had no problem just like in the past, just don't want my account to be frozen while I get documentation.
 
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Mon Aug 01, 2011, 11:09 AM
(#10)
Weee--Waise's Avatar
Since: Jan 2011
Posts: 133
yuioiughfthjklhgfdhjk

Last edited by Weee--Waise; Fri Aug 05, 2011 at 10:09 PM..
 
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Mon Aug 01, 2011, 11:28 AM
(#11)
WildYetty's Avatar
Since: Jun 2011
Posts: 58
My issue with this is the fact ive been screwed in the past giving out personal info online. I use a pre-paid credit card whenever buying something online. I have no problem responding to a mailed letter to my current address but to give up Drivers licence #, Passport info. That is too personal and I dont believce that the information is needed for anything. If i am not the name on the cheque, than it cant be cashed plain an simple.
 
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Mon Aug 01, 2011, 11:30 AM
(#12)
Weee--Waise's Avatar
Since: Jan 2011
Posts: 133
dfghjkl;

Last edited by Weee--Waise; Fri Aug 05, 2011 at 10:07 PM..
 
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Mon Aug 01, 2011, 11:38 AM
(#13)
PSO-Staff's Avatar
Since: Sep 2010
Posts: 399
(Administrator)
Please see my sticky post in the General forum about league awards for July. Our system sent the wrong status emails out. Please check your pokerstars account. If you have been paid for July then please ignore the email. If you have not then please follow up with verifications@pokerstars.com

Sorry for the confusion this has caused.


Good Luck
PSO STAFF
 
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Mon Aug 01, 2011, 12:23 PM
(#14)
Sweetfame's Avatar
Since: Jun 2010
Posts: 17
Thanks for the input from all. Point being I have been playing in the league since it started ( had an account before that) and had small cashes each month ( no problems). This month I pushed for the 150 vpps and maybe that is why I recieved the email.

Pso admin ... email stated that cash was withheld pending verification.. I will check for your sticky. Just doesn't feel right with all the ID theft going on to give that kind of info online.

Thanks again everybody
 
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Mon Aug 01, 2011, 01:31 PM
(#15)
ronh1967's Avatar
Since: Jun 2010
Posts: 376
Quote:
Originally Posted by PSO-Staff View Post
Please see my sticky post in the General forum about league awards for July. Our system sent the wrong status emails out. Please check your pokerstars account. If you have been paid for July then please ignore the email. If you have not then please follow up with verifications@pokerstars.com

Sorry for the confusion this has caused.
another question when are the premier tickets being handed out?aug.2nd?
 
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Mon Aug 01, 2011, 01:40 PM
(#16)
spike8998's Avatar
Since: Apr 2010
Posts: 853
I was asked for some sort of proof ages ago
So I scanned my driving liscence but only showed my face , name and address
This worked for me
 
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Mon Aug 01, 2011, 01:47 PM
(#17)
BUZZLIYEAR's Avatar
Since: Mar 2011
Posts: 217
they froze my acount 2 days back had to send photo coppy of my driving licens back and front sorted
but the email to day askt for it again or no pay out but they paid it in ennyway lol ges thay wont every ones id right
and dont chat to me on the tabels this month thats coss iv got a month chat ban lmfao.

Last edited by BUZZLIYEAR; Mon Aug 01, 2011 at 01:50 PM..
 
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Mon Aug 01, 2011, 01:48 PM
(#18)
ronh1967's Avatar
Since: Jun 2010
Posts: 376
Quote:
Originally Posted by BUZZLIYEAR View Post
they froze my acount 2 days back had to send photo coppy of my driving licens back and front sorted
but the email to day askt for it again or no pay out but they paid it in ennyway lol ges thay wont every ones id right
i diddnt get asked for any
 
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ID Request Resonse - Mon Aug 01, 2011, 02:48 PM
(#19)
j2twww's Avatar
Since: Oct 2010
Posts: 35
Yeah, I got one as well and for now I will accept the PS response to this forum to ignore it as I have been creditted with the money. Yahoo!
 
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Mon Aug 01, 2011, 03:12 PM
(#20)
Chinook146's Avatar
Since: Jan 2011
Posts: 311
I got the same email, but my account has been credited.

Alas, I'll ignore it too - hope it won't have any effects on receiving the Premier League ticket.
 

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