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observer chat

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observer chat - Sun Aug 07, 2011, 03:34 PM
(#1)
dale442's Avatar
Since: May 2011
Posts: 553
I missed the start time of the 2pm today so i decided to rail a bit. When I tried to chat with a couple of peeps I got this message....

"Observer chat privileges are only available to those that have a buy-in for this tournament in their account'

Whats with this???

Support offered this......

This tournament is a private tournament not hosted by PokerStars,
and entry is restricted by password or ticket. If you have not
received it from the tournament hosts, unfortunately you will not
be able to participate in this private tournament.

To locate tournaments that are open to all players, from the
PokerStars Lobby screen, select:

'Tourney -> All'

Please let us know if we can assist you further Dale, and thank
you for playing at PokerStars.

Regards,

Michael E.
PokerStars Support Team
**********************************

Any ideas???



Dale
 
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Sun Aug 07, 2011, 04:23 PM
(#2)
topthecat's Avatar
Since: Nov 2007
Posts: 1,962
Looks like another glitch in the Matrix; you have the ticket so you should be able to rail.

The comment that this is a private tournament not hosted by Pokerstars is quite a bewildering one though.

TC
 
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Sun Aug 07, 2011, 04:26 PM
(#3)
dale442's Avatar
Since: May 2011
Posts: 553
A big reason for the post.....

Dale
 
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Sun Aug 07, 2011, 04:50 PM
(#4)
hemetdennis's Avatar
Since: Oct 2010
Posts: 2,019
BronzeStar
Quote:
Originally Posted by topthecat View Post
Looks like another glitch in the Matrix; you have the ticket so you should be able to rail.

The comment that this is a private tournament not hosted by Pokerstars is quite a bewildering one though.

TC

IT'S HOSTED BY PSO


 
Old
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Sun Aug 07, 2011, 05:12 PM
(#5)
brkn80's Avatar
Since: Jul 2010
Posts: 440
We went through this last year.The Skill League didn't allow rail chat even though we had tickets to play in them.Now i can't chat from the rail unless I register to play in the game..
 
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Sun Aug 07, 2011, 05:19 PM
(#6)
roomik17's Avatar
Since: Aug 2010
Posts: 4,556
BronzeStar
Yeah it really sucks.... its the only way to really keep in touch with my buds
 
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Sun Aug 07, 2011, 05:19 PM
(#7)
dale442's Avatar
Since: May 2011
Posts: 553
Quote:
Originally Posted by brkn80 View Post
We went through this last year.The Skill League didn't allow rail chat even though we had tickets to play in them.Now i can't chat from the rail unless I register to play in the game..
I beleive I had this month...could be wrong though

Dale
 
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Sun Aug 07, 2011, 05:43 PM
(#8)
!!!111Dan's Avatar
Since: Jul 2010
Posts: 3,290
I can rail.

well....i could before I read this...thanks a lot!

Last edited by !!!111Dan; Sun Aug 07, 2011 at 05:45 PM.. Reason: well
 
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Sun Aug 07, 2011, 05:54 PM
(#9)
dale442's Avatar
Since: May 2011
Posts: 553
Ooops...my luck must be contagious now

Dale
 
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Sun Aug 07, 2011, 05:56 PM
(#10)
roomik17's Avatar
Since: Aug 2010
Posts: 4,556
BronzeStar
can still rail but silently Dan...
 
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Sun Aug 07, 2011, 07:25 PM
(#11)
scorpion1367's Avatar
Since: Sep 2010
Posts: 123
got the same message today dale when I tried to say hi to some folks.....was gonna rail the number 2 player on the leaderboard to see if i could pick up any of his skillful moves but all i saw was people clockin and him sitting out....guess i'll have to wait till the next one to learn something new....scorp
 
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Sun Aug 07, 2011, 07:36 PM
(#12)
!!!111Dan's Avatar
Since: Jul 2010
Posts: 3,290
Quote:
Originally Posted by roomik17 View Post
can still rail but silently Dan...
Was only a week ago I think when I could still chat at pssl tables.
I think my last try was at CoTe's last tourney of last month.
 
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Sun Aug 07, 2011, 07:39 PM
(#13)
hemetdennis's Avatar
Since: Oct 2010
Posts: 2,019
BronzeStar
Quote:
Originally Posted by !!!111Dan View Post
Was only a week ago I think when I could still chat at pssl tables.
I think my last try was at CoTe's last tourney of last month.

YEP ME TO

HAD HOPE THAT YOU COULD USE YOUR CHARM AND TALK TO SOMEONE



 
Old
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Sun Aug 07, 2011, 08:24 PM
(#14)
dale442's Avatar
Since: May 2011
Posts: 553
Quote:
Originally Posted by !!!111Dan View Post
Was only a week ago I think when I could still chat at pssl tables.
I think my last try was at CoTe's last tourney of last month.
I have re-contacted support. No news yet other than it has been forwarded. C'mon Dano, throw some weight around,

Dale
 
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Mon Aug 08, 2011, 01:44 AM
(#15)
ronh1967's Avatar
Since: Jun 2010
Posts: 376
i have the same problem a tic to the premier league but cant chat
 
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Mon Aug 08, 2011, 03:25 AM
(#16)
gatehouse999's Avatar
Since: Oct 2010
Posts: 259
I railled the 2pm yesterday without registering, was my best result this month so far.
 
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Mon Aug 08, 2011, 07:30 AM
(#17)
spike8998's Avatar
Since: Apr 2010
Posts: 853
Quote:
Originally Posted by !!!111Dan View Post
Was only a week ago I think when I could still chat at pssl tables.
I think my last try was at CoTe's last tourney of last month.
You was railing 2 tables of the very last game last month
Cotes was one of them and Bolobat if my memory serves me right
Maybe it has something to do with your br
Last year my friend was railing me but never regged
When I tried to rail I got the same message but when I had built up my br I was able to rail
 
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Mon Aug 08, 2011, 10:09 AM
(#18)
!!!111Dan's Avatar
Since: Jul 2010
Posts: 3,290
Right Spike.

No, I had no br since we could cash out.

'Dis blows.
 
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Thu Aug 11, 2011, 12:18 AM
(#19)
ronh1967's Avatar
Since: Jun 2010
Posts: 376
i guess my prem ticket isnt good enough for chat privilages in the prem league
 
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Thu Aug 11, 2011, 12:33 AM
(#20)
dale442's Avatar
Since: May 2011
Posts: 553
I have a response from support on this. They want to see a screenshot of the message we see when trying to rail?? I dunno.

But, since I've only played and not railed, maybe someone else can send it in. Or maybe to me to send in. Here it is..... If you send it to them, use RE: screen capture request as your subject line.

*********************

Hello Dale,

Greetings from PSO.

To help us identify and help correct the problem you are experiencing, it would be helpful if you could send us a screen capture of what you see.

To send a screen capture please do the following:

For Windows:

1. Press the "Alt" button and the "Prnt Scrn" buttons together while you are in the screen you want to capture. If you are using a laptop or non standard keyboard you may need to press the "fn" button along with the "Alt" and "Prnt Scrn" buttons.
2. Paste (Ctrl+V) the image into your Paint program
3. Click on "File" then choose "Save" (remember where you save the file)
4. Send an email to us and choose the "Attach" option to add the saved screen capture to your email as an attachment
5. To attach the file, browse your computer for the folder you saved the screen capture in and then click "Open" to attach it
6. Send to support@pokerschoolonline.com

Dale
 

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