Home / Community / Forum / Support Area / Support Center /


account - Mon Nov 28, 2011, 04:02 PM
Since: Nov 2011
Posts: 1
Has any1 else got their account closed because they knew a player who had isues with pokerstars. I recently got my account froze until i proved who i was just because i was a friend of another player who had isues with pokerstars, is this normal and ever since the beats are 2nd to none as if they want all players known to this player off the site????????????
Mon Nov 28, 2011, 04:11 PM
TheLangolier's Avatar
Since: Jun 2010
Posts: 13,487
(Head Trainer)
As to the first part, yes it's standard security procedure when an account is discovered violating the rules in a way that involves money, all accounts associated with it in any way are frozen for investigation. If you transferred funds with this account at some point they want to make sure it was legit and not a part of whatever they discovered. Once they clear your account, you're good to go.

As to the second part, lol there is no doom switch and it's not rigged, bad timing on the variance perhaps but that's it.

Good luck, I hope your downswing turns back up!

Mon Nov 28, 2011, 05:09 PM
!!!111Dan's Avatar
Since: Jul 2010
Posts: 3,290
*Moved* to PokerStars support center forum for questions and feedback relating to PokerStars.

Welcome to the forum Knox.

The only thing I would add to the Langolier's response is to suggest that you email support@pokerstars.com and allow them to respond.
Then put the thought of them being able to configure the game so that you lose, out of your head.
It isn't going to allow you to play your best and have fun.

I invite you to be involved here in PSO. The people here are great and can help in a lot of areas. We'll get you enjoying yourself in no time. Here's some tips for those getting started in Poker School Online.

Let us know if you have any questions.

Getting PokerStars is easy: download and install the PokerStars game software, create your free player account, and validate your email address. Clicking on the download poker button will lead to the installation of compatible poker software on your PC of 51.7 MB, which will enable you to register and play poker on the PokerStars platform. To uninstall PokerStars use the Windows uninstaller: click Start > Control Panel and then select Add or Remove programs > Select PokerStars and click Uninstall or Remove.

Copyright (c) PokerSchoolOnline.com. All rights reserved, Rational Group, Douglas Bay Complex, King Edward Road, Onchan, Isle of Man, IM3 1DZ. You can email us on support@pokerschoolonline.com