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HEM2 Import problem

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HEM2 Import problem - Thu Jan 05, 2012, 01:31 PM
(#1)
Swaxwell's Avatar
Since: Sep 2010
Posts: 315
I have just downloaded the trail version of HEM2. I have also downloaded 12 .txt files from a link provided by Pokerstars. These files contain my tournament hand histories from 2011. When I try to manually import the files it tells me that the files were imported but that no hands were imported.

I have emailed HEM support and they told me to make sure I have the latest version (I do) and to try importing the files into a new database (I have), neither has worked. Does anybody know why these hand histories will not load???
 
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Thu Jan 05, 2012, 03:33 PM
(#2)
Swaxwell's Avatar
Since: Sep 2010
Posts: 315
Support fixed this with a different version. It reports my 45 players as 27 players though.
 

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