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Missing Points from a tourney.

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Missing Points from a tourney. - Mon Jan 16, 2012, 03:28 AM
(#1)
Stakehorse75's Avatar
Since: Sep 2010
Posts: 865
BronzeStar
I waited for the updates, and now they're missing tournaments I've played in.

1pm et Tourney #495249692 1360th nothing big, but ITM points, and when you get in 1 tourney of 10 attempts, the points are critical.

Last edited by Stakehorse75; Mon Jan 16, 2012 at 03:35 AM..
 
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Mon Jan 16, 2012, 04:50 AM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,033
(Community Coordinator)
Hi there Stakehorse,

If you could please email support about this at support@pokerschoolonline.com and someone on the team there will sort this for you.

Regards,

Raiser


Moderator

Bracelet Winner


 
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Mon Jan 16, 2012, 06:32 AM
(#3)
Xseriuss's Avatar
Since: Jan 2012
Posts: 2
email sent
 
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Mon Jan 16, 2012, 06:51 AM
(#4)
Xseriuss's Avatar
Since: Jan 2012
Posts: 2
Thank you for your email.

Due to a technical problem updates to our Skill League
leaderboard have been temporarily delayed. Our programming team
are aware of this issue and are working towards finding a
solution.

We apologise for any inconveniences caused.

If there is anything else we may be able to assist you, please
feel free to contact us at any time.

Regards,

Carmen
PokerSchoolOnline Support Team
 
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Mon Jan 16, 2012, 05:30 PM
(#5)
!!!111Dan's Avatar
Since: Jul 2010
Posts: 3,290
Hi Xseriuss and welcome to PSO and the forum.

Sorry for the issue with the leaderboard. They do come up from time to time and are always corrected.
If you need any tips as a new member, just click here. After you have a look, be sure and let us know if you have any questions. The community here is quite friendly and helpful.

Hope to see you around.
Enjoy and best o' luck!
 
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Tue Jan 17, 2012, 04:32 AM
(#6)
RaBBiiTGiiRL's Avatar
Since: Jan 2012
Posts: 972
Hey, my score isnt updated since 14th i think, there is missing few games. i think about 3 or 4 games.
 
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Wed Jan 18, 2012, 03:00 PM
(#7)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,033
(Community Coordinator)
Hello RaBBiiTGiiRL,

The league standings should be updated correctly by now. I know mine was correct as of this morning.

If you results have not being updated by now please email support@pokerschoolonline.com and someone on the team there will gladly help you out!

Regards,

Raiser


Moderator

Bracelet Winner


 

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