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Sit and Go's still down?

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Sit and Go's still down? - Sun Apr 01, 2012, 04:09 PM
(#1)
Ovalman's Avatar
Since: Feb 2011
Posts: 1,778
Any updates or is there a site I can check as to PS status?
 
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Sun Apr 01, 2012, 04:22 PM
(#2)
Ovalman's Avatar
Since: Feb 2011
Posts: 1,778
Their back up online now but is there a site I could check for updates?
 
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Mon Apr 02, 2012, 02:41 PM
(#3)
PSVIPRep's Avatar
Since: Mar 2012
Posts: 56
Quote:
Originally Posted by Ovalman View Post
Their back up online now but is there a site I could check for updates?

Hi Ovalman,

We experienced some server issues Saturday that caused disruptions in the tournament schedule and deployment of SitnGos. Your best bet is just to check the client periodically as problems like this are usually fixed very quickly.

Cheers,

Dylan


PokerStars VIP Coordinator - Dylan
 
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Mon Apr 02, 2012, 02:58 PM
(#4)
Ovalman's Avatar
Since: Feb 2011
Posts: 1,778
Thanks, just wondered was there a site with updates. Obviously it's frustrating keeping on checking the software. I was unaffected financially but it would have been nice to know what the problem was and an expected timeframe for a fix.

Maybe it's an idea that Pokerstars would consider.
 
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Mon Apr 02, 2012, 03:28 PM
(#5)
PSVIPRep's Avatar
Since: Mar 2012
Posts: 56
Fair point - I appreciate the input. At the top of the PokerStars client lobby we try to provide details on any issues we're experiencing, but I see how providing a specific time-frame so that players can schedule their day would be beneficial. In certain cases however, providing a specific and accurate time-frame may be unrealistic. Hopefully this is all moot and we won't have to worry about these issues going forward.


PokerStars VIP Coordinator - Dylan
 

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