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vpp problem

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vpp problem - Sat Apr 28, 2012, 02:47 AM
(#1)
a_ntemage's Avatar
Since: Oct 2011
Posts: 1
BronzeStar
hello there, im new to the forums!

iv been on pokerstars for quite some time now... i recently got to above 150 vpp but im unable to view the videos, the error being that my vpp level is still at 20+
 
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Sat Apr 28, 2012, 04:07 AM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,033
(Community Coordinator)
Hi there a_ntemage,

Welcome to PokerSchoolOnline! Here is a LINK to a page that has some useful information that will help you find your way around here.

In regards to your query, your VPP status should reset to 150+ at the start of the new month, that is in 3 days time.

If on the 1st of May it still has not changed please email support@pokerschoolonline.com and someone there will be glad to assist you.

Congrats on getting 150+ and thanks again for your post, it's great to see you here!

Raiser


Moderator

Bracelet Winner


 
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Sat Apr 28, 2012, 11:52 AM
(#3)
JWK24's Avatar
Since: Jun 2010
Posts: 24,837
(Super-Moderator)
BronzeStar
HI a_ntemage!

For viewing the videos, it can take up to 48 hrs for the 150 to register for watching them. Try back later today and see if they're working for you.

Good luck at the tables.

John (JWK24)


Super-Moderator



6 Time Bracelet Winner


 

Getting PokerStars is easy: download and install the PokerStars game software, create your free player account, and validate your email address. Clicking on the download poker button will lead to the installation of compatible poker software on your PC of 51.7 MB, which will enable you to register and play poker on the PokerStars platform. To uninstall PokerStars use the Windows uninstaller: click Start > Control Panel and then select Add or Remove programs > Select PokerStars and click Uninstall or Remove.

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