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open skill league prize

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open skill league prize - Sun Aug 05, 2012, 06:59 AM
(#1)
samodds's Avatar
Since: Aug 2011
Posts: 4
ChromeStar
Hello,
Please could anyone tell me when exactly will the open skill league prize will be credited in one's account? I finished in the top 500 in July, I received a ticket to join the premier skill league but no money yet although I sent my ID documents 3 days ago to the verification department.
Thanks for your help!
Samodds
 
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Missing prize - Sun Aug 05, 2012, 09:38 AM
(#2)
bearxing's Avatar
Since: Jun 2010
Posts: 499
Hi samodds. First of all, welcome to the forum, and congratulations on your promotion from the skill league. This page will inform you about the resources available here at PSO.

We will investigate your missing prize and let you know what the problem is within 48 hours. The answer will be posted on this thread.

Good luck in the Premier League
Doug


3 Time Bracelet Winner


 
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Sun Aug 05, 2012, 10:42 AM
(#3)
samodds's Avatar
Since: Aug 2011
Posts: 4
ChromeStar
thanks Doug!
 
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Open League Prize - Mon Aug 06, 2012, 12:59 PM
(#4)
bearxing's Avatar
Since: Jun 2010
Posts: 499
Hi samodds. You had already contacted support@pokerstars.com and an investigation into your problem was already underway, If you have not received the money yet continue with your contact with support and let us know the outcome.

Good luck
Doug


3 Time Bracelet Winner


 
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Default
Mon Aug 06, 2012, 06:56 PM
(#5)
samodds's Avatar
Since: Aug 2011
Posts: 4
ChromeStar
Hello Doug! It appears that I have a duplicate account. In fact I created an account 4 years ago for play money only and I forgot to delete it when I started my new real money account! I hope that the problem will be solved soon!
thanks for caring,
Sami
 
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two accounts bad - Mon Aug 06, 2012, 07:20 PM
(#6)
bearxing's Avatar
Since: Jun 2010
Posts: 499
Two accounts explains your problems. Let us know when you get it straightened out.

Good Luck
Doug


3 Time Bracelet Winner


 

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