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PokerStars Support, is this right ?

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PokerStars Support, is this right ? - Sun Aug 05, 2012, 09:29 PM
(#1)
Bill Curran's Avatar
Since: Jun 2010
Posts: 1,506
A question for PokerStars support.

I am not complaining, and if it is legit'. thank you very much.

But I seem to have over 110VPP's more than I should this month.

It is only the 5th and I have only played a couple of things that were raked, the biggest being the Flame $5.50 that I satellite'd into which only netted me 2.75VPP, by my quick reckoning, I should have, maybe 3.5 or 4 max.

But there seems to be 114.13, could you tell me where they came from ?

If they are mine ? GREAT, but if they are not ? Will you please remove them ?

Thank you.

Bill Curran.

 
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Sun Aug 05, 2012, 11:27 PM
(#2)
CannonLee's Avatar
Since: Dec 2010
Posts: 3,418
Hi Bill,

I have contacted support@pokerstars.com regarding your query. I will help get this resolved.



Quintuple Bracelet Winner

 
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Mon Aug 06, 2012, 10:24 PM
(#3)
PINOY_HITMAN's Avatar
Since: Oct 2010
Posts: 4,717
i got 100 extra as well
 
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Tue Aug 07, 2012, 08:01 AM
(#4)
PSO Admin's Avatar
Since: May 2010
Posts: 301
(Administrator)
WhiteStar
Hello,

It seems that every player that entered the PSO Power Play tournament last Sunday was awarded these VPP/FPP's in error and this will be corrected.

As this relates to individual players accounts, members will need to deal directly with support@pokerstars.com should they have any queries on this.

Regards,
PokerSchoolOnline Team.


Team PokerSchoolOnline - Administration

 
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Tue Aug 07, 2012, 01:37 PM
(#5)
mcrissinger's Avatar
Since: Jun 2010
Posts: 1,650
BronzeStar
Quick! Blow them all now before they can be taken back...
 
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Tue Aug 07, 2012, 01:49 PM
(#6)
m.bisland's Avatar
Since: Apr 2010
Posts: 1,260
BronzeStar
Thanks bill they took them back off me i needed 109 before my bonus. Lucky me they never took my bonus back just the points But i suppose when i clear it i wont be able to buy it again.
 
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Tue Aug 07, 2012, 01:55 PM
(#7)
alanj28's Avatar
Since: Jul 2011
Posts: 138
bit of added value to these power play torneys then whens the next one lol


 
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Tue Aug 07, 2012, 03:07 PM
(#8)
Bill Curran's Avatar
Since: Jun 2010
Posts: 1,506
Quote:
Originally Posted by m.bisland View Post
Thanks bill they took them back off me i needed 109 before my bonus. Lucky me they never took my bonus back just the points But i suppose when i clear it i wont be able to buy it again.
Sorry guys for bringing this to their attention, I thought it was just me, and it was screwing up my calculations for things and I needed to have things clarified.

 
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Tue Aug 07, 2012, 03:30 PM
(#9)
m.bisland's Avatar
Since: Apr 2010
Posts: 1,260
BronzeStar
Dont say sorry to me bill i am $10 up
 

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