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video library stops

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video library stops - Sat Nov 03, 2012, 08:19 PM
(#1)
miserlyman's Avatar
Since: Feb 2011
Posts: 1
I like the archive videos in the library but a lot of them seem to stop streaming and I only get to see the first 5 minutes or so. I've tried on both a tablet and Pc.

Last edited by miserlyman; Sat Nov 03, 2012 at 08:22 PM..
 
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Sun Nov 04, 2012, 05:08 AM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,022
(Community Coordinator)
Quote:
Originally Posted by miserlyman View Post
I like the archive videos in the library but a lot of them seem to stop streaming and I only get to see the first 5 minutes or so. I've tried on both a tablet and Pc.
Hi miserlyman,

Apologies about that, it's a known issue that the technical team are aware of. If you could email support@pokerschoolonline.com with this issue that would be great.

In the email please include what web browser you are using and what version of Adobe Flash you are using.

In the meantime you could try a different browser and/or upgrade Adobe Flash. Also clear your browsing history as this has helped members in the past.

Thanks for posting this issue and letting us know.

Raiser


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