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Update? - Sun Dec 23, 2012, 08:02 AM
steveisnot's Avatar
Since: Jan 2011
Posts: 467
Just fired up the lobby to find all my setting had been reset, which is a pain. Did the same about two months back.

Was it an update?

It has also stopped HM2 from working! Very handy on the holidays. Not much chance of the HM2 people getting that sorted very soon!

Any body else get the same thing?

Any info much appreciated

Last edited by steveisnot; Sun Dec 23, 2012 at 08:03 AM.. Reason: 'cos I'm stupid
Sun Dec 23, 2012, 10:08 AM
Croyd93's Avatar
Since: Jul 2011
Posts: 639
Hi Steve,

I've used the client today without any problems so I'm unsure what to suggest. I think you would be best emailing pokerstars support on support@pokerstars.com.

Hope you get it sorted


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Sun Dec 23, 2012, 10:46 AM
steveisnot's Avatar
Since: Jan 2011
Posts: 467
Hello Oliver,

I did mail support and after A few goes they told me that my settings file must have been corrupted or misplaced. Not sure how or why.

As all my preferences were reset I needed to re-tick the 'save hand history' box to make HM2 work again.

Thanks for the reply,


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