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re: pm message

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re: pm message - Fri Feb 08, 2013, 09:51 PM
(#1)
marvinsytan's Avatar
Since: Aug 2010
Posts: 6,453
im receiving new pm messages but it does not appear on my messages box

messages 0 new

but they e-mail me that i have a new message

and then when I look at the message there is in fact unread message
 
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Sat Feb 09, 2013, 12:12 AM
(#2)
JWK24's Avatar
Since: Jun 2010
Posts: 24,833
(Super-Moderator)
BronzeStar
Hi marvin!

Look at how many messages you have in your inbox and outbox, as it might be full. If so, delete some of them and they should go thru.

John (JWK24)


Super-Moderator



6 Time Bracelet Winner


 
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Sat Feb 09, 2013, 01:30 AM
(#3)
marvinsytan's Avatar
Since: Aug 2010
Posts: 6,453
yeah it's full

so i guess it solved the problem ty JW
 
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Sat Feb 09, 2013, 04:00 AM
(#4)
a1379's Avatar
Since: Oct 2011
Posts: 417
no same problem and my inbox is not full
 
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Sat Feb 09, 2013, 04:48 AM
(#5)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,028
(Community Coordinator)
Quote:
Originally Posted by marvinsytan View Post
im receiving new pm messages but it does not appear on my messages box

messages 0 new

but they e-mail me that i have a new message

and then when I look at the message there is in fact unread message
Thanks for letting us know Marvin, we've reported this issue now but as it's the weekend it might take a few days to fix.

Sorry for the trouble.

Raiser


Moderator

Bracelet Winner


 
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Sat Feb 09, 2013, 09:56 AM
(#6)
JWK24's Avatar
Since: Jun 2010
Posts: 24,833
(Super-Moderator)
BronzeStar
Quote:
Originally Posted by a1379 View Post
no same problem and my inbox is not full
Check the same thing with your outbox. If it's full, you won't be able to receive messages either.

John (JWK24)


Super-Moderator



6 Time Bracelet Winner


 
Old
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Sat Feb 09, 2013, 12:10 PM
(#7)
joy7108's Avatar
Since: Jul 2010
Posts: 2,286
I also have a problem, although mine is different. A PM I received on Monday Feb. 4 still shows as a new message. I have both read this message and replied to it, but when I log on Messages still shows one new.



Bracelet Winner


 
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Sat Feb 09, 2013, 01:08 PM
(#8)
a1379's Avatar
Since: Oct 2011
Posts: 417
checked total of 24 message out of 100
 
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Sat Feb 09, 2013, 08:19 PM
(#9)
marvinsytan's Avatar
Since: Aug 2010
Posts: 6,453
i deleted all messages as per instruction

problem is still the same

MESSAGES 0

but I have e-mail saying that I have PM

so when I look at it, yes I have PM but MESSAGES 0 when you click MESSAGE I do have unread message

how do we fix this?
 

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