Home / Community / Forum / Support Area / Support Center /

Videos not working anymore

Old
Default
Videos not working anymore - Tue Feb 12, 2013, 04:52 PM
(#1)
PokerIggy's Avatar
Since: Nov 2010
Posts: 214
Is it me of are the video's not working? I Allways played the video's on my iPad, but as of today I'm unable to get them to work. I do see the initial screen. When i click the screen it starts loading and i see the frist frame of the video. Then the video stops again. Is Thijs à problem sinecure the site upgrade of last night?
 
Old
Default
Tue Feb 12, 2013, 04:59 PM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,034
(Community Coordinator)
Quote:
Originally Posted by PokerIggy View Post
Is it me of are the video's not working? I Allways played the video's on my iPad, but as of today I'm unable to get them to work. I do see the initial screen. When i click the screen it starts loading and i see the frist frame of the video. Then the video stops again. Is Thijs à problem sinecure the site upgrade of last night?
Hi Iggy,

I've just tried Chrome, FireFox and IE9 and videos are working for me however I'm not an IPad user so I can't test there.

The first thing I would check is that I have the latest version of Adobe Flash installed. Try downloading or updating that.

If after doing that you find it is still not working for you then please email support@pokerschoolonline.com as it must be a more technical issue.

Can any other member that has an IPad view these videos? Please let us know.

Cheers,

Raiser


Moderator

Bracelet Winner


 
Old
Default
Wed Feb 13, 2013, 04:13 AM
(#3)
PokerIggy's Avatar
Since: Nov 2010
Posts: 214
It looks like there was something wrong with my Ipad. After a reboot it works like a charm. Sorry for the fuss.
 
Old
Default
Wed Feb 13, 2013, 04:31 AM
(#4)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,034
(Community Coordinator)
Quote:
Originally Posted by PokerIggy View Post
It looks like there was something wrong with my Ipad. After a reboot it works like a charm. Sorry for the fuss.
No fuss at all Iggy, always good to know about these things and glad to hear it's now working for you. Thanks for letting us know

Cheers,

Raiser


Moderator

Bracelet Winner


 

Getting PokerStars is easy: download and install the PokerStars game software, create your free player account, and validate your email address. Clicking on the download poker button will lead to the installation of compatible poker software on your PC of 51.7 MB, which will enable you to register and play poker on the PokerStars platform. To uninstall PokerStars use the Windows uninstaller: click Start > Control Panel and then select Add or Remove programs > Select PokerStars and click Uninstall or Remove.

Copyright (c) PokerSchoolOnline.com. All rights reserved, Rational Group, Douglas Bay Complex, King Edward Road, Onchan, Isle of Man, IM3 1DZ. You can email us on support@pokerschoolonline.com