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WBCOOP Prizes Vanished

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WBCOOP Prizes Vanished - Fri Apr 12, 2013, 09:24 AM
(#1)
KaiserQuinn's Avatar
Since: Oct 2011
Posts: 9
Hi everyone,

I looked at my ticket balance this morning to se that the SCOOP tickets earned during WBCOOP have vanished. is any one else having this problem or know why this has happened?

Thnaks,
Sam.
 
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Fri Apr 12, 2013, 10:02 AM
(#2)
JWK24's Avatar
Since: Jun 2010
Posts: 24,814
(Super-Moderator)
BronzeStar
**moved to more appropriate forum JWK24**

Hi Sam!

The best thing for you to do is to contact support@pokerstars.com and they will be able to help straighten things out for you.

Good luck at the tables.

John (JWK24)


Super-Moderator



6 Time Bracelet Winner


 
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Fri Apr 12, 2013, 10:43 AM
(#3)
Sandtrap777's Avatar
Since: Jun 2010
Posts: 3,310
They haven't vanished
They were exchange for $T
Check your emails
 
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Fri Apr 12, 2013, 12:41 PM
(#4)
Grade b's Avatar
Since: Jun 2010
Posts: 3,604
Dear Grade b,

It has come to our attention that you were a holder of a SCOOP tournament ticket in one of the following denominations:

$16.50
$33
$162

The 2013 SCOOP series does not feature any of these buyin levels (it will be officially published in the next few weeks), and so we have taken the step of replacing your ticket(s) with the equivalent value in T$. These can be used to enter any online tournament on PokerStars.

If you have any questions regarding this action, please let us know.

Regards,

Bob
PokerStars VIP Club


I am always ready to learn although I do not always like being taught. ~Winston Churchill

13 Time Bracelet Winner


 
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Tue Apr 16, 2013, 04:12 PM
(#5)
havocofsmeg's Avatar
Since: Feb 2011
Posts: 489
Quote:
Originally Posted by Grade b View Post
Dear Grade b,

It has come to our attention that you were a holder of a SCOOP tournament ticket in one of the following denominations:

$16.50
$33
$162

The 2013 SCOOP series does not feature any of these buyin levels (it will be officially published in the next few weeks), and so we have taken the step of replacing your ticket(s) with the equivalent value in T$. These can be used to enter any online tournament on PokerStars.

If you have any questions regarding this action, please let us know.

Regards,

Bob
PokerStars VIP Club
I was wondering why I suddenly had $16.50 worth of TT-money. Too bad I already contacted support...


'Cause I have done it before and I can do it some more I got my eye on the score'

Last edited by havocofsmeg; Tue Apr 16, 2013 at 04:20 PM..
 

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