Home / Community / Forum / Support Area / Support Center /

Cant login

Old
Default
Cant login - Wed May 08, 2013, 08:46 AM
(#1)
DrDonkin's Avatar
Since: Nov 2012
Posts: 874
I have tried login in after the recent update and I click the login button and then nothing happens then it wont do anything.
Please help
 
Old
Default
Wed May 08, 2013, 08:51 AM
(#2)
ArtySmokesPS's Avatar
Since: Oct 2011
Posts: 7,355
Same here. I think we just need to wait a few more minutes before the server is fully operational.

EDIT #1: Hmmm, actually I just got in. I saw there were some players already waiting for a SnG to start. When I tried registering, it asked me to log in (again) and this time I was successful.

EDIT #2: But the cashier isn't working for me. I'll try again in half an hour.


Bracelet Winner
 
Old
Default
Wed May 08, 2013, 09:11 AM
(#3)
Ron112355's Avatar
Since: Jul 2011
Posts: 478
Same problem for me as well, Login Screen appears but nothing happens when you click...grrrrr


"A weak player may be a nit but a nit is not necessarily a weak player"
 
Old
Default
Wed May 08, 2013, 09:24 AM
(#4)
Ron112355's Avatar
Since: Jul 2011
Posts: 478
I'm back and all my Millions are safe and secure...


"A weak player may be a nit but a nit is not necessarily a weak player"
 
Old
Default
Wed May 08, 2013, 09:27 AM
(#5)
JWK24's Avatar
Since: Jun 2010
Posts: 24,832
(Super-Moderator)
BronzeStar
Hey everyone!

Please contact support@pokerstars.com and they'll be able to help. Remember though, there was a server reset, so you'll need to wait until it's over.

John (JWK24)


Super-Moderator



6 Time Bracelet Winner


 
Old
Default
Wed May 08, 2013, 09:33 AM
(#6)
DrDonkin's Avatar
Since: Nov 2012
Posts: 874
Panic over I can log in
 
Old
Default
Any one else having Disconnection probs - Wed May 08, 2013, 06:18 PM
(#7)
0HighTimes0's Avatar
Since: Apr 2011
Posts: 840
Sndney network status is gone & just now Isle of man has gone down, anyone else havein probs
 
Old
Default
Wed May 08, 2013, 06:35 PM
(#8)
TWBlackE's Avatar
Since: Apr 2013
Posts: 1
BronzeStar
I tried couple times before I can log back in, but
All of my Tournaments has been halted, don't know what's up
 
Old
Default
Wed May 08, 2013, 07:08 PM
(#9)
0HighTimes0's Avatar
Since: Apr 2011
Posts: 840
yeah its been about 1hr so far, All other network things going (Internet/firefox & Fultilt is oky)
i hope its oky,& be fixed soon,
imagine if there was no PokerStars that would be Doomsday

PS Yeah its back

Last edited by 0HighTimes0; Wed May 08, 2013 at 07:11 PM..
 
Old
Default
Wed May 08, 2013, 07:56 PM
(#10)
Shodan388's Avatar
Since: Sep 2011
Posts: 75
Yeah, I've had a pretty poor connection today. In fact, over the last few days, it's been less than perfect.
 

Getting PokerStars is easy: download and install the PokerStars game software, create your free player account, and validate your email address. Clicking on the download poker button will lead to the installation of compatible poker software on your PC of 51.7 MB, which will enable you to register and play poker on the PokerStars platform. To uninstall PokerStars use the Windows uninstaller: click Start > Control Panel and then select Add or Remove programs > Select PokerStars and click Uninstall or Remove.

Copyright (c) PokerSchoolOnline.com. All rights reserved, Rational Group, Douglas Bay Complex, King Edward Road, Onchan, Isle of Man, IM3 1DZ. You can email us on support@pokerschoolonline.com