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VIP Status has not gone up

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VIP Status has not gone up - Tue Oct 01, 2013, 03:07 PM
(#1)
luke6206's Avatar
Since: Sep 2013
Posts: 11
BronzeStar
Why am I not ChromeStar by now, it said I needed 48 VPP by the 30 September which I got, but I'm still BronzeStar. Its now saying I need 100 by 31 October.
Can anyone till me what happened here
 
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Tue Oct 01, 2013, 03:18 PM
(#2)
bhoylegend's Avatar
Since: Jun 2012
Posts: 2,261
Did you get 100VPP's last month?

It resets every month so if you want to be chrome star then you will need to make that many VPP's within a calendar month and keep getting it each month if you wish to retain it.
 
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Tue Oct 01, 2013, 03:32 PM
(#3)
luke6206's Avatar
Since: Sep 2013
Posts: 11
BronzeStar
I've Just been looking at the VIP info page, I think I'v misunderstood the info the VIP status update was showing me, When I looked at it on the 30th I thought it was saying I only needed 48VPP's total, I didn't realise It counted down and it was saying I needed 48 more, I never really looked at it much before then.
Teach me to post here before looking on the VIP info page, Thanks anyway.
This thread can be forgotten now.
 
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Tue Oct 01, 2013, 06:55 PM
(#4)
HokyPokyToo's Avatar
Since: Jun 2010
Posts: 4,901
Hi luke6206,

When you believe there is a problem with your account, please contact support@pokerstars.com, as PSO has no access to your PokerStars account.

Hope this helps.

Joss


2 Time Bracelet Winner


 

Getting PokerStars is easy: download and install the PokerStars game software, create your free player account, and validate your email address. Clicking on the download poker button will lead to the installation of compatible poker software on your PC of 51.7 MB, which will enable you to register and play poker on the PokerStars platform. To uninstall PokerStars use the Windows uninstaller: click Start > Control Panel and then select Add or Remove programs > Select PokerStars and click Uninstall or Remove.

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