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Help with avatar pls!!!

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Help with avatar pls!!! - Thu Jan 23, 2014, 08:22 AM
(#1)
V.D.Dimitrov's Avatar
Since: Jan 2014
Posts: 6
BronzeStar
Hello guys, I'm new and I want to apply avatar to my acc but when I go to the lobby/acc/select image - this option is not active! Why and what do I need to do to get an avatar? TY
 
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Thu Jan 23, 2014, 08:28 AM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,024
(Community Coordinator)
***Moved to PokerStars Support Forum***


Quote:
Originally Posted by V.D.Dimitrov View Post
Hello guys, I'm new and I want to apply avatar to my acc but when I go to the lobby/acc/select image - this option is not active! Why and what do I need to do to get an avatar? TY
Hello V.D.Dimitrov,

I'm not sure why this option is not available to you. You should be able to select or change an image in the PokerStars client under 'Account' > 'Select/Change Image' like you said.

You will need to email support@pokerstars.com because the PokerStars Support Team are the only ones that can help you with this I'm afraid.

Cheers,
Raiser


Moderator

Bracelet Winner


 
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will you help me? - Tue Jan 28, 2014, 04:41 AM
(#3)
V.D.Dimitrov's Avatar
Since: Jan 2014
Posts: 6
BronzeStar
Obviously the support team doesn't have time to help me, that's sad!
 
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Tue Jan 28, 2014, 05:02 AM
(#4)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,024
(Community Coordinator)
Quote:
Originally Posted by V.D.Dimitrov View Post
Obviously the support team doesn't have time to help me, that's sad!
Just a quick question, are you using PokerStars.com or PokerStars.net client?

Cheers,
Raiser


Moderator

Bracelet Winner


 
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Tue Jan 28, 2014, 11:28 AM
(#5)
V.D.Dimitrov's Avatar
Since: Jan 2014
Posts: 6
BronzeStar
umm www.pokerstars.com is not even a working web site I went and d/l the software from www.pokerstars.net ( the one that has Rafa Nadal on top ) !
 
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Tue Jan 28, 2014, 11:44 AM
(#6)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,024
(Community Coordinator)
Quote:
Originally Posted by V.D.Dimitrov View Post
umm www.pokerstars.com is not even a working web site I went and d/l the software from www.pokerstars.net ( the one that has Rafa Nadal on top ) !
Hi there,

I'm pretty sure that Avatars are not enabled on PokerStars.net If anyone else can confirm this?

Raiser


Moderator

Bracelet Winner


 
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Tue Jan 28, 2014, 11:48 AM
(#7)
JWK24's Avatar
Since: Jun 2010
Posts: 24,817
(Super-Moderator)
BronzeStar
Hi V.D.Dimitrov!

The .net client does not allow avatars. To get an avatar, you need to be using the client that has cash games for your country (most are .com).

Good luck at the tables.

John (JWK24)


Super-Moderator



6 Time Bracelet Winner


 
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Tue Jan 28, 2014, 01:05 PM
(#8)
aspok123's Avatar
Since: Aug 2011
Posts: 883
Quote:
Originally Posted by V.D.Dimitrov View Post
umm www.pokerstars.com is not even a working web site
PokerStars.com makes strange redirections based on IP address I guess, while when trying to type it or click any link with PS .com domain, it redirects me to .pl when I'm on holidays in Poland.

PokerStars.eu works for me while I live in Europe.

It is strange, that sometimes .com looks like is redirected to other domain and no Google links works while they do not redirect full URL but domain only, so Google is full of not working links to PokerStars.com if connectiong from country to country or sometimes via VPN while I do not believe in GSM internet connections and used to have my internet connections secured by VPN when working abroad
 

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