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Creditadjust purchase

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Creditadjust purchase - Fri Feb 07, 2014, 07:42 PM
(#1)
ForrestFive's Avatar
Since: May 2011
Posts: 2,036
Hi,

I noticed a "CREDITADJUST PURCHASE" received on 04/02/2014 in my transactions history. Contacted support and pasted their reply below.

Just wondered if any other PSOers had the same experience. Great that PokerStars can find these people and reward the rest of us.


PokerStars has become aware of players who were recently in violation of our tournament rules. In a case such as this it is our policy to confiscate the balances of the offenders and for PokerStars to add funds for compensation where appropriate.

You were involved in a tournament in which there was a disqualification. As a result of an advance in finish position, $1.19 has been credited to your account.

The integrity of the games at PokerStars is of paramount importance and appropriate action will always be taken when players operate outside the Terms of Service. PokerStars works hard to police the games in order to pro-actively prevent such instances. However, in cases where it is discovered that rules breaches have occurred, the aim is to ensure that any players affected are compensated appropriately.

We regret that we will be unable to answer questions as to how your specific credit amount was calculated. Likewise, we are not at liberty to identify the specific games or players in question. Suffice to say that the offenders have been barred from the site and you will not encounter them again.

Thank you for your continued play at PokerStars. Please let us know if we can help you with any further issues or questions.

Regards,

Jeremy
PokerStars Game Integrity Team
 
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Fri Feb 07, 2014, 07:48 PM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,028
(Community Coordinator)


Raiser


Moderator

Bracelet Winner


 
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Fri Feb 07, 2014, 07:57 PM
(#3)
Marc Rae's Avatar
Since: Aug 2013
Posts: 505
Quote:
Originally Posted by royalraise85 View Post

+1 .
 
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Fri Feb 07, 2014, 08:04 PM
(#4)
m1ndmaster's Avatar
Since: Mar 2013
Posts: 44
Happened once to me.. never found out what happened, my guess probably collusion..

regards
 

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