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question about "Bankroll Builder" promotion

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question about "Bankroll Builder" promotion - Thu Feb 27, 2014, 05:47 PM
(#1)
Rainor7's Avatar
Since: Feb 2014
Posts: 6
Hi, I'd like to know how come I'm not eligible for the "Bankroll Builder" promotion when I havent made a single deposit at pokerstars yet which was the one and only requirement for it, I might be missing something here. Thanks in advance!
 
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Thu Feb 27, 2014, 06:30 PM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,019
(Community Coordinator)
Quote:
Originally Posted by Rainor7 View Post
Hi, I'd like to know how come I'm not eligible for the "Bankroll Builder" promotion when I havent made a single deposit at pokerstars yet which was the one and only requirement for it, I might be missing something here. Thanks in advance!
Hello again,

Sorry to hear that your account is not eligible.

Moderators here at the school have no access to your personal account information, we are simply told which accounts are eligible or not.

To get an answer to your question you would have to email support at support@pokerschoolonline.com and one of the PokerStars team would be able to assist you further.

Keep attending the live trainings here though and you can always post hands for review in the Hand Analysis sections, all of this is free to you.

Raiser


Moderator

Bracelet Winner


 
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Thu Feb 27, 2014, 06:47 PM
(#3)
Rainor7's Avatar
Since: Feb 2014
Posts: 6
Thanks, I'll email the support team then!
 

Getting PokerStars is easy: download and install the PokerStars game software, create your free player account, and validate your email address. Clicking on the download poker button will lead to the installation of compatible poker software on your PC of 51.7 MB, which will enable you to register and play poker on the PokerStars platform. To uninstall PokerStars use the Windows uninstaller: click Start > Control Panel and then select Add or Remove programs > Select PokerStars and click Uninstall or Remove.

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