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Problem With Mobile Phone App

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Problem With Mobile Phone App - Fri Mar 14, 2014, 09:05 AM
(#1)
SpiffsGirl's Avatar
Since: Nov 2012
Posts: 58
BronzeStar
Hi There,

Not sure if this is happening to any other players, but I play a lot on my Mobile Phone. I recently upgraded to a new phone and have had the same situation with both phones, and it is a bit frustrating. I play some 4 player heads up games, and every time I make it to the final table on my mobile phone it shows that I am disconnected. If I was at another table, say a tournament, as well as the sit and go 4 player heads up, it still shows disconnected, even though my other tables are fine. The only solution that I was able to figure out was just getting out of the App, and starting it up again. But it is frustrating because it happens every time.

Thanks
 
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Fri Mar 14, 2014, 09:57 AM
(#2)
wiltshireman's Avatar
Since: Aug 2010
Posts: 1,568
(Moderator)
Hi

The best thing for you to do is contact support@pokerstars.com They will best be able to help you.


Moderator
 
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Fri Mar 14, 2014, 12:11 PM
(#3)
SpiffsGirl's Avatar
Since: Nov 2012
Posts: 58
BronzeStar
Okay thank you!
 
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Mon Mar 17, 2014, 09:19 AM
(#4)
anti5ive's Avatar
Since: Feb 2010
Posts: 225
dont you have to log out and back in again when moved tables with tablets and mobiles ?
or is that just home games.
 

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