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Bit miffed

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Bit miffed - Tue Apr 01, 2014, 09:52 AM
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baud2death's Avatar
Since: Nov 2012
Posts: 1,249
BronzeStar
I got a nice $50 deposit from Intellipoker, I know this to be PSO so reckon i have done something really good, perhaps my blog won an award

Wait 30 mins, it gets clawed back... Looks like they only meant to transfer my PSO open league cash ...

Now don't get me wrong, if it was a mistake then I don't think I am owed the money but it's a little crap to put my hopes up like that and then dash them

Just wanted to vent on the subject


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Tue Apr 01, 2014, 10:55 AM
(#2)
PSO Admin's Avatar
Since: May 2010
Posts: 301
(Administrator)
WhiteStar
Quote:
Originally Posted by baud2death View Post
Now don't get me wrong, if it was a mistake then I don't think I am owed the money but it's a little crap to put my hopes up like that and then dash them
Hello baud2death,

Due to a technical error, March Skill League awards have been credited incorrectly to some of our players and at the same time, it was wrongly communicated via email.

As soon as we were able to do so, this credit was reversed and only the correct league award was left in your account balance. If you have further questions please have no hesitation to contact us at support@pokerschoolonline.com

We truly apologize for any inconvenience.

Team PokerSchoolOnline


Team PokerSchoolOnline - Administration

 
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Tue Apr 01, 2014, 08:05 PM
(#3)
TrumpinJoe's Avatar
Since: Jun 2010
Posts: 4,557
Quote:
Originally Posted by PSO Admin View Post
Hello baud2death,

Due to a technical error, March Skill League awards have been credited incorrectly to some of our players and at the same time, it was wrongly communicated via email.

As soon as we were able to do so, this credit was reversed and only the correct league award was left in your account balance. If you have further questions please have no hesitation to contact us at support@pokerschoolonline.com

We truly apologize for any inconvenience.

Team PokerSchoolOnline
As this reads, Open League winners were sent an email about their winnings but were not sent an email about the error and correction.

If true this is some of the worse customer service I have ever seen.

Not a good decision.
 

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