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Pokerstars Keeping My Winnings

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Pokerstars Keeping My Winnings - Tue Apr 08, 2014, 01:26 PM
(#1)
justinlee123's Avatar
Since: Jul 2011
Posts: 33
Not sure if this is the right location to be posting this concern, but I was playing multiple sng today and noticed my bankroll decreasing throughout the day. I've had a couple winnings and my bankroll didn't seem to increase. I just checked my tournament history and there's a row that says they paid me and then another row underneath that has "Reward: Freeroll (Held)" under the "Action" column. Anyone else experiencing this?
 
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Tue Apr 08, 2014, 01:30 PM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,034
(Community Coordinator)
No, not experiencing this but the only ones I guess that can help you are the PokerStars Suppport Team, did you email support@pokerstars.com ?

Raiser


Moderator

Bracelet Winner


 
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Tue Apr 08, 2014, 01:32 PM
(#3)
justinlee123's Avatar
Since: Jul 2011
Posts: 33
I'll get on that now. Thanks!
 

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