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Online Test Wont work?

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Online Test Wont work? - Sun Apr 13, 2014, 11:20 AM
(#1)
padpilot's Avatar
Since: Apr 2014
Posts: 14
hey im new and have recently started the new 'Bankroll Builder' promotion.

i have been told that i am eligible and that my 1st step was to read through the material and then take the test. I did this and then attempted to take the test but was told, 'There is a problem with your account, please contact, support@pokerschoolonline.com

i got a reply back and they said that i would have to enter details into the 'Real Money Form' but i cant find it anywhere, is it on the site or is it on the client somewhere?

they said in the e-mail that this should resolve my problem, which i think means that i would then be able to take the online quiz, right?

has anyone else had this problem and did they manage to resolve the issue, any info or help would be appreciated.

thanks Padpilot
 
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Sun Apr 13, 2014, 11:34 AM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,020
(Community Coordinator)
Hi,

You'll need to enter this info into your PokerStars account in the client, not here at the school

Cheers,
Raiser


Moderator

Bracelet Winner


 
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Sun Apr 13, 2014, 04:36 PM
(#3)
padpilot's Avatar
Since: Apr 2014
Posts: 14
hey, i have enetered these details into poker stars client but still nothing? i enetered my address and DOB, the field for my name would not allow me to eneter anything!

do i have to put my card details in?
 
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Sun Apr 13, 2014, 05:39 PM
(#4)
anti5ive's Avatar
Since: Feb 2010
Posts: 225
there should be an option for open real money account, it doesnt mean you have to deposit.
dont know which country you are from, but if from usa you cannot open real money account
 

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