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Poker Basics Assessment

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Poker Basics Assessment - Thu Jul 24, 2014, 07:39 AM
(#1)
ShoeQueen123's Avatar
Since: Jul 2014
Posts: 2
When trying to complete my Poker Basics Assessment, it tells me that there is a problem with my account and to contact supoort. What does this mean and what can I do ?
 
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Thu Jul 24, 2014, 07:49 AM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,020
(Community Coordinator)
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Originally Posted by ShoeQueen123 View Post
When trying to complete my Poker Basics Assessment, it tells me that there is a problem with my account and to contact supoort. What does this mean and what can I do ?
Please note that you will first need to fill out the Real Money Form (name, address, etc.) in your PokerStars account in order to be able to take the quiz. To fill out this form, please click on the 'Cashier' and then select the 'Cashout' button to complete the following information that will be requested:

• Title
• First and Last Name
• Gender
• Date of Birth
• Street Address
• City
• Zip / Post Code
• Country

As soon as you have updated all the account details you will be able to go ahead and take the quiz.

Should you need further assistance with this, please contact support@pokerstars.com


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Getting PokerStars is easy: download and install the PokerStars game software, create your free player account, and validate your email address. Clicking on the download poker button will lead to the installation of compatible poker software on your PC of 51.7 MB, which will enable you to register and play poker on the PokerStars platform. To uninstall PokerStars use the Windows uninstaller: click Start > Control Panel and then select Add or Remove programs > Select PokerStars and click Uninstall or Remove.

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