Home / Community / Forum / Support Area / Support Center /

Deleted from the tournament?

Deleted from the tournament? - Mon Aug 18, 2014, 02:20 PM
Wind5urfer's Avatar
Since: Aug 2011
Posts: 7
I was in the Summer Challange All in Shootout #6 that was held on august 18th 20:05 CET. I passed the 1st round and when i waited for the second hand to take place i got a brief disconnection. I reconnected as soon as i could and when i reloged I was out of the tournament. Not only out but in the list of players i wasn't even there. My question: "Is it normal for DC people to get kicked out?"

Sry for my english.
Mon Aug 18, 2014, 02:44 PM
wiltshireman's Avatar
Since: Aug 2010
Posts: 1,572
you will have to email support@pokerstars.com for an anawer.
This is not a PSO tournemant.

Good Luck at the tables.


Getting PokerStars is easy: download and install the PokerStars game software, create your free player account, and validate your email address. Clicking on the download poker button will lead to the installation of compatible poker software on your PC of 51.7 MB, which will enable you to register and play poker on the PokerStars platform. To uninstall PokerStars use the Windows uninstaller: click Start > Control Panel and then select Add or Remove programs > Select PokerStars and click Uninstall or Remove.

Copyright (c) PokerSchoolOnline.com. All rights reserved, Rational Group, Douglas Bay Complex, King Edward Road, Onchan, Isle of Man, IM3 1DZ. You can email us on support@pokerschoolonline.com