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Account empty

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Account empty - Fri Aug 29, 2014, 09:42 PM
(#1)
The_Mato68's Avatar
Since: Aug 2014
Posts: 4
Hi

I have a problem with the account. Im not sure why I want to make a deposit but when I press 'accept' nothing happens.
So I went to my account in the software but it appears totally empty. all withe, nothing to fill up.

I have the software from pokerstar.com so shouldn't be the incomplete one.

something else: I tried to do the bankroll builder but they say that my account is not eligible for it. and I want to know why.

thanks

cheers
 
Old
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Fri Aug 29, 2014, 09:56 PM
(#2)
JWK24's Avatar
Since: Jun 2010
Posts: 24,800
(Super-Moderator)
BronzeStar
For help with what's going on with the client, you'll need to contact support@pokerstars.com.

For the bankroll builder promo, I just put a response into your thread, with what you will need to do for it.

Good luck at the tables.

John (JWK24)


Super-Moderator



6 Time Bracelet Winner


 
Old
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Fri Aug 29, 2014, 10:54 PM
(#3)
The_Mato68's Avatar
Since: Aug 2014
Posts: 4
thanks for reply!
 

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