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Unable To Play In Scratch & Win plus Did not receive my school pass from Saturday

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Unable To Play In Scratch & Win plus Did not receive my school pass from Saturday - Mon Sep 01, 2014, 12:09 PM
(#1)
FourOfAnAce's Avatar
Since: May 2014
Posts: 14
BronzeStar
I have a two part question;

It says tnat my account isn't eligble for this promotion, why is that?

second, I was in saturdays show with langolier with the progressive tournament by Andrew. I was wondering why I haven't received it yet. It has exceeded 24 hours.


Thanks
 
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Mon Sep 01, 2014, 12:31 PM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,020
(Community Coordinator)
Quote:
Originally Posted by FourOfAnAce View Post
I have a two part question;

It says tnat my account isn't eligble for this promotion, why is that?

second, I was in saturdays show with langolier with the progressive tournament by Andrew. I was wondering why I haven't received it yet. It has exceeded 24 hours.


Thanks
Hello,

1) Not all accounts are eligible for Scratch and Match promotion as follows:

Terms & Conditions
  • Ocassionally an account may not be eligible for this promotion because it requires verification. If you think this is the case please contact support@pokerstars.com who can give you more details.
  • PokerSchoolOnline shall not be responsible if no prize is issued and no compensation will be offered.
  • Other accounts may not be eligible for this promotion. Scratch and Match is limited to the first account associated with PokerStars software installation on a computer or mobile device. No consideration will be considered for subsequent installations.
  • This promotion is still in the beta stage of development and new features and prizes will be added over time.
  • Prizes won cannot be transferred to other accounts or exchanged for other prizes.
  • This promotion is run by PokerSchoolOnline who reserve the right to edit, change, add or remove features of this promotion without prior notice as deemed beneficial to the promotion.

Please see here for more details: http://psta.rs/1rIVSVM

2) Saturdays training class was not a ticket class. Currently there are no tickets being awarded for attending live training sessions. We only run these special 'ticket' classes during big promotions, the next one being WCOOP in a few weeks time

Hope this helps,
Raiser


Moderator

Bracelet Winner


 

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