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Scratch & Match

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Scratch & Match - Sat Sep 06, 2014, 05:27 PM
(#1)
tormozkoo's Avatar
Since: Sep 2014
Posts: 2
Scratch cards
Your account is not currently eligible for this promotion.

Why my account is not acceptable and how can I fix it, I want to have a normal account is not part

Thanks for support in future
 
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Sat Sep 06, 2014, 05:57 PM
(#2)
tormozkoo's Avatar
Since: Sep 2014
Posts: 2
say something
 
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Sat Sep 06, 2014, 07:53 PM
(#3)
Fadyen's Avatar
Since: Apr 2012
Posts: 1,917
Hi tormozkoo,

Not all accounts are eligible for Scratch and Match promotion as follows:

Terms & Conditions
  • Ocassionally an account may not be eligible for this promotion because it requires verification. If you think this is the case please contact support@pokerstars.com who can give you more details.
  • PokerSchoolOnline shall not be responsible if no prize is issued and no compensation will be offered.
  • Other accounts may not be eligible for this promotion. Scratch and Match is limited to the first account associated with PokerStars software installation on a computer or mobile device. No consideration will be considered for subsequent installations.
  • This promotion is still in the beta stage of development and new features and prizes will be added over time.
  • Prizes won cannot be transferred to other accounts or exchanged for other prizes.
  • This promotion is run by PokerSchoolOnline who reserve the right to edit, change, add or remove features of this promotion without prior notice as deemed beneficial to the promotion.

Please see here for more details: http://psta.rs/1rIVSVM

Cheers,

Chris



Tournament of Champions Winner 2013

Bracelet Winner

 
Old
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Tue Feb 24, 2015, 08:00 PM
(#4)
mouse20's Avatar
Since: Jun 2010
Posts: 7
BronzeStar
sorry i am here to kinda ask the same question too i sent my pic an info off to pokerstars an they say everything i working fine

but my scatch an match is not up an going any reason for that sorry to bug

mouse20
 
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Tue Feb 24, 2015, 08:29 PM
(#5)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,020
(Community Coordinator)
Hi mouse20,

Welcome to the forum.

Again, you'll need to email support@pokerschoolonline.com.

We can not help you from here in the forum.

Please allow 24 hours after sending your email for a reply from the Support Team

Cheers,
Raiser


Moderator

Bracelet Winner


 
Old
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Wed Feb 25, 2015, 11:38 AM
(#6)
mouse20's Avatar
Since: Jun 2010
Posts: 7
BronzeStar
ty very much see what i can figure out
 

Getting PokerStars is easy: download and install the PokerStars game software, create your free player account, and validate your email address. Clicking on the download poker button will lead to the installation of compatible poker software on your PC of 51.7 MB, which will enable you to register and play poker on the PokerStars platform. To uninstall PokerStars use the Windows uninstaller: click Start > Control Panel and then select Add or Remove programs > Select PokerStars and click Uninstall or Remove.

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