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Hand replayer support - Mon Sep 08, 2014, 08:17 AM
(#1)
Webbo62's Avatar
Since: Jul 2014
Posts: 357
BronzeStar
I have been unable to add any hands to the replayer, after adding the hand and clicking quick save I get the following error message

"Webbo62" - Wrong gamer name in hand history! (getGamerPosByName); Hand 121037811279

I then get a similar error message for every player that was in that hand, I have tried with Firefox but get exactly the same.

Anyone can help, I have passed this to support and they have in turn passed to technical support but just hoping someone may have come across this before.
 
Old
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Mon Sep 08, 2014, 08:21 AM
(#2)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,032
(Community Coordinator)
Hello,

Can you please post the text that you are using for the HH here, I'll do my best to help

Raiser


Moderator

Bracelet Winner


 
Old
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Tue Sep 09, 2014, 03:18 AM
(#3)
Webbo62's Avatar
Since: Jul 2014
Posts: 357
BronzeStar
Ok I think I have identified the issue so hopefully you may be able to tell me how to fix it.Its only hands that have been emailed by pokerstars that I can't use in hand replayer the ones saved on my pc are fine below is the same hand from both locations and I can see the format is different in the emailed one but not sure how I fix that.

This is the hand as its saved in the text file on my pc

PokerStars Hand #121050828329: Hold'em No Limit ($0.01/$0.02 USD) - 2014/09/04 16:12:05 CUST [2014/09/04 11:12:05 ET]
Table 'Marcelle' 6-max Seat #5 is the button
Seat 1: Webbo62 ($1.69 in chips)
Seat 2: PAWELzMEXICO ($2.07 in chips)
Seat 3: silas1234 ($2.07 in chips)
Seat 4: bndt123 ($0.75 in chips)
Seat 5: no_lfty ($2.21 in chips)
Seat 6: nussi73 ($2.07 in chips)
nussi73: posts small blind $0.01
Webbo62: posts big blind $0.02
*** HOLE CARDS ***
Dealt to Webbo62 [6s As]
PAWELzMEXICO: folds
silas1234: folds
bndt123: raises $0.04 to $0.06
no_lfty: folds
nussi73: folds
Webbo62: raises $0.04 to $0.10
bndt123: calls $0.04
*** FLOP *** [Ac Td 7h]
Webbo62: bets $0.16
bndt123: calls $0.16
*** TURN *** [Ac Td 7h] [2s]
Webbo62: bets $0.25
bndt123: folds
Uncalled bet ($0.25) returned to Webbo62
Webbo62 collected $0.51 from pot
*** SUMMARY ***
Total pot $0.53 | Rake $0.02
Board [Ac Td 7h 2s]
Seat 1: Webbo62 (big blind) collected ($0.51)
Seat 2: PAWELzMEXICO folded before Flop (didn't bet)
Seat 3: silas1234 folded before Flop (didn't bet)
Seat 4: bndt123 folded on the Turn
Seat 5: no_lfty (button) folded before Flop (didn't bet)
Seat 6: nussi73 (small blind) folded before Flop


This is how it looks when I get it emailed.

PokerStars Hand #121050828329: Hold'em No Limit ($0.01/$0.02 USD) - 2014/09/04 16:12:05 CUST [2014/09/04 11:12:05 ET] Table 'Marcelle' 6-max Seat #5 is the button Seat 1: Webbo62 ($1.69 in chips) Seat 2: PAWELzMEXICO ($2.07 in chips) Seat 3: silas1234 ($2.07 in chips) Seat 4: bndt123 ($0.75 in chips) Seat 5: no_lfty ($2.21 in chips) Seat 6: nussi73 ($2.07 in chips)
nussi73: posts small blind $0.01
Webbo62: posts big blind $0.02
*** HOLE CARDS ***
Dealt to Webbo62 [6s As]
PAWELzMEXICO: folds
silas1234: folds
bndt123: raises $0.04 to $0.06
no_lfty: folds
nussi73: folds
Webbo62: raises $0.04 to $0.10
bndt123: calls $0.04
*** FLOP *** [Ac Td 7h]
Webbo62: bets $0.16
bndt123: calls $0.16
*** TURN *** [Ac Td 7h] [2s]
Webbo62: bets $0.25
bndt123: folds
Uncalled bet ($0.25) returned to Webbo62
Webbo62 collected $0.51 from pot
*** SUMMARY ***
Total pot $0.53 | Rake $0.02
Board [Ac Td 7h 2s]
Seat 1: Webbo62 (big blind) collected ($0.51) Seat 2: PAWELzMEXICO folded before Flop (didn't bet) Seat 3: silas1234 folded before Flop (didn't bet) Seat 4: bndt123 folded on the Turn Seat 5: no_lfty (button) folded before Flop (didn't bet) Seat 6: nussi73 (small blind) folded before Flop


Any help will be greatly appreciated.
 
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Tue Sep 09, 2014, 03:41 AM
(#4)
royalraise85's Avatar
Since: Jul 2011
Posts: 26,032
(Community Coordinator)
Everything should be on a new line like this:

Seat 1
Seat 2
Seat 3

Etc ....

Not Seat 4 (Didn't bet) Seat 5 .... etc

Here's how the text looks when I requested it to be emailed to me:

PokerStars Hand #121050828329: Hold'em No Limit ($0.01/$0.02 USD) - 2014/09/04 11:12:05 ET
Table 'Marcelle' 6-max Seat #5 is the button
Seat 1: Webbo62 ($1.69 in chips)
Seat 2: PAWELzMEXICO ($2.07 in chips)
Seat 3: silas1234 ($2.07 in chips)
Seat 4: bndt123 ($0.75 in chips)
Seat 5: no_lfty ($2.21 in chips)
Seat 6: nussi73 ($2.07 in chips)
nussi73: posts small blind $0.01
Webbo62: posts big blind $0.02
*** HOLE CARDS ***
PAWELzMEXICO: folds
silas1234: folds
bndt123: raises $0.04 to $0.06
no_lfty: folds
nussi73: folds
Webbo62: raises $0.04 to $0.10
bndt123: calls $0.04
*** FLOP *** [Ac Td 7h]
Webbo62: bets $0.16
bndt123: calls $0.16
*** TURN *** [Ac Td 7h] [2s]
Webbo62: bets $0.25
bndt123: folds
Uncalled bet ($0.25) returned to Webbo62
Webbo62 collected $0.51 from pot
*** SUMMARY ***
Total pot $0.53 | Rake $0.02
Board [Ac Td 7h 2s]
Seat 1: Webbo62 (big blind) collected ($0.51)
Seat 2: PAWELzMEXICO folded before Flop (didn't bet)
Seat 3: silas1234 folded before Flop (didn't bet)
Seat 4: bndt123 folded on the Turn
Seat 5: no_lfty (button) folded before Flop (didn't bet)
Seat 6: nussi73 (small blind) folded before Flop

And here's how it looks in the replayer:

Sorry, this hand was deleted by its owner

So I do think it's the 'not new line' that is causing the problem. The replayer can be buggy it there's extra spaces and so on.

Raiser


Moderator

Bracelet Winner


 
Old
Default
Tue Sep 09, 2014, 05:18 AM
(#5)
Webbo62's Avatar
Since: Jul 2014
Posts: 357
BronzeStar
Yeah its the lack of new line, just not sure why the email is coming in without that new line. Not sure if its a setting in my outlook or not.
 

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