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has the auto top up for uk players started?

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has the auto top up for uk players started? - Sat Sep 27, 2014, 01:34 PM
(#1)
divabrae's Avatar
Since: Jan 2011
Posts: 353
hi guys does anyone know if the auto top up for uk players started yet ? as i do not seem to be topping up and have lost value tonight it is very annoying having to keep topping up i thought this was happening on the 1st of october .

Last edited by divabrae; Sat Sep 27, 2014 at 01:35 PM.. Reason: spelling
 
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Sat Sep 27, 2014, 04:03 PM
(#2)
Fadyen's Avatar
Since: Apr 2012
Posts: 1,917
The changeover has not started yet. October 1st was the initial date it's due although may been delayed until November 1st now, but when it does happen you will be prompted to update the client and will definitely know when it has happened. I suggest you check over your settings for auto top-up and if the problem is still happening perhaps contact support@pokerstars.com.

Cheers,

Chris



Tournament of Champions Winner 2013

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Tue Sep 30, 2014, 01:15 PM
(#3)
divabrae's Avatar
Since: Jan 2011
Posts: 353
Thank Chris
 

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