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problem - Tue Oct 21, 2014, 03:51 PM
chipaid's Avatar
Since: Oct 2014
Posts: 5
Dear sir /madam I keep receving a message telling me that I need to contact pokerschoolonline as there is a problem with my account!! This message comes up when I try to take quiz! Can somebody check my account & mabey fix this please? Thank you!
Tue Oct 21, 2014, 04:24 PM
HokyPokyToo's Avatar
Since: Jun 2010
Posts: 4,901
Hi chipaid

Please note that you will first need to fill out the Real Money Form (name, address, etc.) in your PokerStars account in order to be able to take the quiz. To fill out this form, please click on the 'Cashier' and then select the 'Cashout' button to complete the following information that will be requested:

• Title
• First and Last Name
• Gender
• Date of Birth
• Street Address
• City
• Zip / Post Code
• Country

As soon as you have updated all the account details you will be able to go ahead and take the quiz.

Should you need further assistance with this, please contact support@pokerstars.com.


2 Time Bracelet Winner

Thu Oct 23, 2014, 04:45 AM
brett807's Avatar
Since: Oct 2014
Posts: 1
I don't see a Cashier option? Am I just missing it?
Thu Oct 23, 2014, 07:34 PM
Grade b's Avatar
Since: Jun 2010
Posts: 3,604
Hi Brett,

did you download the >net or the .com version?

I am always ready to learn although I do not always like being taught. ~Winston Churchill

13 Time Bracelet Winner


Getting PokerStars is easy: download and install the PokerStars game software, create your free player account, and validate your email address. Clicking on the download poker button will lead to the installation of compatible poker software on your PC of 51.7 MB, which will enable you to register and play poker on the PokerStars platform. To uninstall PokerStars use the Windows uninstaller: click Start > Control Panel and then select Add or Remove programs > Select PokerStars and click Uninstall or Remove.

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