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Support at PokerSchoolOnline - PokerStars Official Online Poker School

PokerSchoolOnline is proud to have a conscientious and dedicated service team working for you. Our support team is ready to answer your questions, 24 hours a day, 7 days a week.

General Questions

If you are having problems with any area of PokerSchoolOnline the best place to find the answers is our comprehensive FAQ section. If your question is not covered in the FAQ section, you can contact us and a member of our support team will be happy to assist you.

If you have not downloaded the software and created your PokerStars account, be sure to register for PokerSchoolOnline as there are many great reasons why to join.

Here are the top searched questions:

How do I download the PokerStars Software? Windows | Mac
How do I create a PokerStars Account?
How do I use the PokerStars Poker Room?
Poker Terminology  Although it may seem confusing at first you'll soon get used to the terminology. Keep this link handy as it contains a full dictionary of the most common poker terms.

PSO Team

Forum Moderators
For any questions or issues relating to the PSO Forum you can contact our Moderator Team in the forums or via PM.

If for any reason you are still having problems let us know so we can be of assistance.

Our e-mail address is

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Learn From basics to advanced strategy
Practice Improve your skills with our trainers
Win! Establish yourself as a winning player
Lean back and take our blitz video edition of the course

Getting PokerStars is easy: download and install the PokerStars game software, create your free player account, and validate your email address. Clicking on the download poker button will lead to the installation of compatible poker software on your PC of 51.7 MB, which will enable you to register and play poker on the PokerStars platform. To uninstall PokerStars use the Windows uninstaller: click Start > Control Panel and then select Add or Remove programs > Select PokerStars and click Uninstall or Remove.

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